Even called and talked me through setting up the terminal. The explanation for the pros and cons of the different options were really useful. I called customer services who said they’d look into it and someone would call but it could take a few weeks. It was a pleasure doing business with Ben Western , he was extremely professional explaining process and offering great deal. Verified reviews from Trustpilot count toward your Google Seller Rating. Clover device is easy to use. Competitive rates and a technical platform that looks like it will do the trick. We sold around 100 laptops for $8,000 and since this was not the average ticket that we signed up for it caused a concern/red flag on the account. Ranked number 1 company for Covid Greed in our experience with all of our suppliers.From our 6 card machines, FDGL has demanded full payment for the whole time our business has been unable to trade because we are a nightclub. The Pro version also includes a superb data recovery tool. Skriv og del anmeldelser i dag, og læs om andre forbrugeres oplevelser. What's an API? Great during these sad times when you are working alone. We (Maz Tailoring and Alterations) started accepting card payments from the last 2 years and we come across with some challenges that made us to shop around in order to discover the competitions in the market. Hey the rates are great. The firm relies on users, software and compliance team to report and remove reviews from the platform that violate Trustpilot's content guidelines. I am a first time new Business owner and I had no idea where to start with merchant services! First Data UK's reason for reporting I had to recover an entire 4TB hard drive. We’ve been customers of theirs for almost 10 years. a security department reached out to us advising us that we needed the submit tracking details and other information about the customer and our products etc typical security review.So we submitted all the documents and we waited a few days still nothing heard back. So my fiance and I own L&L Tech Solutions. Check out what 907 people have written so far, and share your own experience. FDGL - never ever again, or Cardnet. Everything was so good that I recently set up another business and have got myself another clover machine via Danovan and First Data .I really cant recommend this company enough!! Great experience. By this point all of the customers are starting to leave negative reviews and be very upset as they have not received any information about the product over 300 customers now mad and calling us asking where the product is. Low interchange-plus rates available to high-volume businesses 3. Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. December 1st we finally get contacted back telling us that we need to submit more information and that they would not be releasing our funds. Told me you can change contract after 12 months then when I wanted to cancel asked termination fees and all sort of fees never heard of. We are currently assessing the review in accordance with our reporting processes . The site offers freemium services to businesses. Trustpilot profiles typically appear as one of the top search results for your brand, and as an independent review site, they stand out as trustworthy in the eyes of your future customers. I emailed customer care and Remi last week advising that I would take to public reviews should I be ignored any longer. Danovan from First Data was brilliant Danovan from First Data was brilliant - he nursed me through every step of setting up a card machine, which was not easy during lockdowns, etc! First data service, first class. Over $50,000 gone!! We're all about consumer reviews. We are grateful to Mr. Peter, to all his efforts and support. No incidents reported. An asset to the company! Berichten Sie von Ihren Erfahrungen und lesen Sie die Bewertungen von 144 Kunden. With Trustpilot's Free plan, you have access to a selection of our great features! Apprenez-en plus sur leurs expériences et partagez la vôtre ! And again. Thanks to Danovan everything is easy. All rights reserved. Mr. Takunda explained me everything properly and he was very passion person to answer in all my questions and calls. Pros: Good customer service with knowledgeable staff; Everything is handled inhouse Jawed Butt has been very helpful during the sign-up process. Mark was looking after my application from day 1 and has handle it really very well, he kept me posted all the way through the process until the terminal was delivered.He was was very helpful and answered every question and of course got me the best deal.Brilliant customer service.Big thank you Mark. I am very impressed with the service I have had with first data, I have recently had a clover card machine installed in my shop. The clover machine is excellent and with the features and functions available, it provides a professional, seamless and efficient service for you and your customers. Jan 2, 2021. No incidents reported. After enquiring online Jawed made contact with me and went through all the options available.The rates were very competitive and the package met my needs.I decide to go with Fiserv because of Jawed’s clear recommendations and no pressure sales advise.He is a credit to your organisation!Many thanks. How can a company legally take $50,000 and not give it to who it's owed to? We are a growing local firm and the Clover terminals are perfect us. Here we’ll explain what they are and how to manage them. Finden Sie, dass der TrustScore von First Data GmbH passt? Although I have been in business for many years I had little experience of retail, however Jaime walked me through the Clover pdq machine and the integration with my epos system, which whilst a little unknown actually works perfectly. Highly recommend First Data, my Clover Device is very reliable and easy to use. I will finally get rid of the last one of their machines, and we are moving to Barclays. This awful time will sort the bad boys from the good. We value the satisfaction of all of our members and strive to offer a first-class service to our members. The card machine is so simple to use as I am not in the least bit technical, this was made so much easier by the support and help I received from Mark D'Andrea. Danovan Chubba was really helpful, his experience and patience to walk you through each step of the process made the difference for me. Data privacy for businesses. Trustpilot drejer sig om forbrugeranmeldelser. Jan 3, 2021. Excellent service highly recommended really kind staff specially Peter he's really good man help me alot . With Trustpilot, you can... Gain insights directly from those who matter most — your customers. Thanks for all your hard work x. Wow, I would definitely recommend to use First Data! My first bill with First Data came in at £200 I could not believe my eyes. I would like to investigate your case personally, please send me a message from your registered email address to nikolina.vipsupport@myheritage.com and I will be more than happy to help you. Best system I have ever used. Great customer service. Knowing your strong points and the areas you need to improve is essential to a growing business. I investigated and realised that an old merchant account from 2015 had not been closed. 19 personnes ont déjà évalué First Conciergerie. No incidents reported. The software also presents the scan results in a very logical way, allowing you to recover anything from an entire drive, to a single file. although we took 2-3 months to actually start after initial call, Jawed followed up politely every couple of weeks and this is one reason why we went with first data. He is very knowledgeable, helpful and even to this day he answers the phone straight away, and genuinely helps a lot. I was previously with World pay and my bills were regularly coming in at £800 + they were even getting as high as £1200 with regular extra costs that I was not aware of upfront. Welcome to Trustpilot's home for real-time and historical data on system performance., ... . Awesome support from Janal Hussein who supported me so well after I had initially entered the incorrect bank details. My investigation also highlighted that a refund for a Clover terminal that we returned had also never been processed. Allowed me to make an informed decision on all of the services, didn't feel pressured at all. I was assured that my old MID would be closed and no further payments would leave my account - they did, every month right up until December. Lisez, écrivez et partagez dès à présent vos avis sur Trustpilot. Would definitely recommend both Takunda and First Direct to others instantly! Nearly 1 million new reviews are posted each month. Contacted Jawed from first data and other company. Read about the policies and procedures that keep your data safe. Seller ratings boost CTR on your Google ads by up to 10%. That was over 1 year ago and I met with 5 companies at the time and Danovan and First Data offered me the best rates and also the nicest card machine which had lots of added support for my business.My bills have no hidden extras and I never have any issues with my machine. Providing us with documentation that shows your buying or service experience lets us verify that you're eligible to write a review. Êtes-vous d'accord avec la note 4 étoiles de Trustpilot ? Showcase the trust people have in your brand with a Trustpilot Profile Page. In many cases First Data will waive the early termination fee when you take out your initial contract. Now no indication that tax tables went out 14 th December and I had upgraded but but but I patch was not activated for 2020 tax you telephone for this number 124 or whatever and nothing gives you right clue which to push. My best advise would be stay away from these company and clover. No incidents reported. © 2021 Trustpilot A/S. Thanks Jaime. Very good and helpfull staff with good communication skills. Company profile page Let your reputation shine. Go to articles Protecting the Trustpilot community. Was a bit lost on who to choose as my card provider for the business and didn’t have much clue on how to proceed. Make improvements based on feedback while increasing conversions. © 2021 Trustpilot, Inc. All rights reserved. Gate way was convenient we didnt have any issues so far. Review invitations The simple way to get more reviews. Here is a closer look at what Trustpilot Free can offer you. Collect reviews and strengthen your online reputation. Thank you Rebecca. Do you agree with First Data UK’s star rating? Great service! We submitted more documentation showing shipments tracking information supplier receipts invoices etc the money still has yet to be released. About Trustpilot. Peter Carbert a rep from this company looked after me well with a great a deal and fantastic service. Always on hand to answer queries, with excellent customer service skills. I got high quality service from him. The easiest switch of provider I have ever had to do. IMPORTANT All New (paying and free) customers that sign up on or after Oct 1, 2020 will have 90 days from first use to upload a file with customer data. My contact Jamie Vazquez Ponte is always on hand and has provided me with nothing but amazing service. Just recently I set up another terminal and Tania made some recommendations that have saved us a lot of money. Spot on communication. Jan 5, 2021. Fantastic service. How to Get Reviews Plugin. I would highly recommend to anyone. John Duggan came highly recommended by lots of other business in my area , he is extremely knowledgeable with all the clover products , very honest and what he promised to me he delivered. Peter even helped with contracts and the setting up with the terminal. I can’t get anywhere with FD - I’ve been so patient as I know they may be short staffed due to lockdown but it’s now 5 months. They allow separate software systems to interact without user intervention. Carina was excellent and very friendly with the process from start to finish, answers all questions associated with product and always there to help. I got in touch with them regarding my company, The Artist Patisserie! I dealt with Shane from First Data, I'm delighted with our new Clover Flex and the low transaction charges that we received. Here are the policies we have in place to build trust between companies and consumers. Before we switch to everything over we made Eric reassure us that we would not have any problems as PayPal had held $40,000 on our store as PayPal is typical of doing this. She was honest, friendly and professional and has been helpful throughout the whole transition of changing providers. Run run run far away from First Data and anything to do with it! Run run run! Branch manager advises that this would not happen and we were good to go!We started to promote/advertise heavily around Black Friday and Cyber Monday We did roughly $80,000 in sales in that time period. We sold around 100 laptops for $8,000 and since this was not the average ticket that we signed up for it caused a concern/red flag on the account. We wanted our banking and merchant processing to be the same and we were processing our payments before with Amazon payments and the fees were pretty high. Fraudsters begone. I will happily amend this review if my complaint is revolved once and for all. Sadly I was ignored. Well that is me happy Paul Knight Thyme square Cafe 5 Station Rd South Gosforth Newcastle upon Tyne. In addition, the ability to upload files of customer contacts will be limited to 90 days from first use. First Data UK reported this review for breach of Trustpilot guidelines. Having spoken to Rebecca Cutrera a Business Consultant for Firstdata, i was confident enough to change card machine providers. Nothing is too much trouble for her and we are more than happy to recommend her help and Firstdata's service for future customers. Gary Lewis made our switch so so simple. a security department reached out to us advising us that we needed the submit tracking details and other information about the customer and our products etc typical security review. Well things change rapidly when I was lucky enough to get through a gentleman called Peter Carbert and he is by far the best person I have ever dealt with! PLEASE sort this!!! Tufael Ahmed ‘held my hand’ throughout the process and answered all my stupid questions. We highly recommendThe Clover Mini such an easy system to use, Highly recommend First data and my advisor Sherif. I was contacted by Jaime at First Data when I was setting up a new specialist pet shop. Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. But this time Thanksgiving has came and gone the security review department was out for the entire week. We started with First Data UK, we felt the difference and from our 1st setup we saved about 25% from out normal charges. Great service, I was recommended First Data through a friend. Most of these reviews on here are from 1 review people, be very careful and try Barclays, in our experience they have been one thousand times better for service and to deal with. If your processing payments right now with them or another credit card processor switch over to square stripe or another online processor. In August 2020 I realised, due to lockdown, just how much my merchant fees were - I was paying so much. We took hundreds of thousands a year on their machines so goodbye Cardnet, goodbye Lloyds bank - that is what Covid Greed gets you . So far so good. If you want to display Trustpilot reviews automatically for this use our Review for Schema Plugin you can easily display review on your websites and which will help of that you can show your reviews in search results and for this, you need to follow the below steps.. 1. Read, write and share reviews on Trustpilot today. It is so simple to use - like a touch phone and my staff all comment on how simple it is and my customers always comment on how nice the clover machine is compared to others. Jaime was friendly, helpful, supportive and made the process so easy. The data show that only 10% of these were flagged for invalid reasons, which means most of the flagged reviews actually did breach Trustpilot’s guidelines. She is an asset not only to her company but for all their customers.RegardsTalib. And DressLily responded to 99% of its negative reviews, typically within a week. They stopped payments on over $70,000 of our money. 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