Decathlon offers a two-year warranty on all of your products, from the date of purchase. Bike was picked up and I was refunded within a week excellent. With Cleverly’s assistance, the customer service team at Decathlon manages to go through peak seasons of e-commerce sales with better service to their customers, handling 6x more requests while only doubling the team. Waited another week told missing item had delayed order. Follow up the last review Follow up the last review. | Read 21-40 Reviews out of 808 Apply Now or View … … You've already flagged this Darren Tan 2 reviews. Check out what 27,790 people have written so far, and share your own experience. We are looking for an energetic, customer-focused, detail-oriented teammate to join our E-commerce … 2 157. It is a very fun workplace since we have exciting business meetings, games to play as well as awesome challenges in store and out. OUR SERVICES After sales services Ski rental Decathlon gift card Athleticum gift card Decathlon Paragliding Decathlon Coach App. Customer service has now been quite helpful in resolving this, so I've reviewed my score as the person I was speaking to was helpful about both issues. Useful. | Read 25,221-25,240 Reviews out of 27,455 Team player - At Decathlon, we are a global sporty family, we are all team … Want to know more about working here? Appalling service! Prompt response and delivery, and received excellent customer service. staffs are rude and doesn't know how to behave properly. Helpful. Decathlon is present in 54 countries. © 2019 Decathlon Sports Egypt Decathlon has collected 11477 reviews with an average score of 4.44. Our community is ready to answer. Share. You have the exact number of items in stock that I need, can you hold them until I can come in to pay for and collect them? Manage to contact decathlon for the next delivery. What is our Warranty Policy? SG. Share. Reply. Post your Comment . For this reason, we would love to hear from you. Disgusting customer service. Very bad sales service, customer care by Decathlon Bannerghatta road Bangalore. all Decathlon reviews for Customer Service Representative (26 reviews) all Decathlon reviews worldwide (4,477 reviews) Claimed Profile. Kids snow gloves blue, size 12 years, used by my daughter just 5 days in last season, 1268803111 From the website's popularity, customer service, online reputation, and IP address to Alexa rank, ... Bought a red triban road bike but just after 12 months bike failed on me phoned decathlon and said they would replace or refund excellent so decided for refund. Thank you Decathlon. Decathlon — Poor service . Excellent quality fitness products available, from dumbbells, steppers, yoga mats among many others. What's even better? Job Description. Are there any other colours, sizes or shapes of this product available in-store that aren't on your website? Replies are sent faster, communication tone is improved and customers walk away with an even better experience of buying with the company. Join the 808 people who’ve already contributed. Do you have this … Whether you’re looking for a new pair of adult skis, some kids ski equipment, a fresh skis and boots bag or even just some new adult ski poles, Decathlon provides you the best-value ski equipment.Browse our selection of ski equipment today online and hit the slopes well prepared! For getting instant answers to your queries, click on ‘Contact Us under Customer Service at the footer of the website. Join the 809 people who’ve already contributed. Overall rating. Add … At Decathlon, we live our common purpose on a daily basis: “to sustainably make the pleasure and benefits of sport accessible to the many”. Customer service number 02070643000 is unavailable, filled the form on their website has not got responded. CUSTOMER SERVICE A question? Decathlon Customer Service. Just avoid. had a Worst customer … In January 2020, shoes were taken from here, within 2 months of the warranty of 2 years, the shoes have been torn and they are saying that if the shoes are not broken according to our policy, then there will be no change. Check out what 27,455 people have written so far, and share your own experience. Never again will I spend ,€158 in your online shop Website is awful too needs redesign Useful. J. Jeevraj bhadanaa. Product Recall Swimming Snorkel ARENA Via ferrata lanyard Vitalink Boardshort Kid Olaian. Ask a Question. They have the worst sales staff's. Reply. My Run100 treadmill was breakdown after 6 weeks of purchased and I am not able to get help. Realise did … You’ll overcome customer queries and problems with ease to guarantee that every customer leaves the store with the right products for their needs. If anyone from Head Office wants to contact me to provide an explanation before I contact the Ombudsman please use the details from the order number in … Customer Service Advisor (Former Employee) - Wandsworth, UK - 6 February 2017 In Decathlon, I have learned a numerous amount of skills which I've never learned before. Decathlon - Customer Service Associate. The best way for us to improve our services is by finding out what we do well, and what we can do better, so please don't hesitate to get in touch with our online team to let us know what you think. Highly recommend to shop here for all your fitness and sporting goods. Contact information for Decathlon Customer Services with its free or geographic phone number. Our team of passionate mountain trekkers has developed these clever convertible trousers so you can adapt to the weather.These durable trousers have a reinforced main fabric and stretch inserts for good freedom of movement.Trousers which will support you a long way! At Decathlon, we aim to excel in our customer service; we want to be the very best! 3 751. Dan (United Kingdom) Used for 1 week or less … 5 1,693. Do you agree with Decathlon UK Ltd’s star rating? There are 9954 customers that Decathlon, rating them as excellent. Join us in our quest to make sports accessible to all by providing high-quality products at great prices! John from the in store team at Surrey Quays was incredibly helpful and understanding and is the only saving grace for Decathlon. Ask a question about working or interviewing at Decathlon. Awful customer service and awful delivery service. Waited a week was told issue with warehouse. 1 128. First Name. Decathlon will not share or disclose your personal data to any individuals or third party operators, except to service providers engaged by Decathlon to perform specific services on behalf of Decathlon and for the purposes mentioned in clause 3.1 above, including the following: I bought from the Irish website but they shipped from France. Have had to open a dispute with PayPal to try to get my money back. Why is the stock in Decathlon Australia different to overseas? Make use of the verified 10% OFF coupons, and promotions at ca.coupert.com to get extra money off. We place innovation and technology at the heart of our activities: from research to retail, including design, production and logistics. Last … The … We offer a lifetime warranty on our bikes and bike parts. | Read 10,421-10,440 Reviews out of 27,790 Future buyers, BEWARE! To put it simply, the purpose of your role is to find solutions to our customers' queries and engage with them via our national communication channels (phone, chat, email, social media). Contact us Your opinion matter My account My orders. You will also find their Knowledge Base and FAQs section here. How many stars would you give Decathlon? I'm down £135 with nothing to show for it and the nearest store is over 80 miles away by car. Based on 4,477 reviews. Share. Do you agree with Decathlon UK Ltd’s star rating? I would not recommend Decathlon as a reputable company. The most important part of your role is to ensure … If you follow their social media pages, you can stay updated with … 4.1. Customer service is non existent. Contact us, we want to know your favorite sport and who knows, maybe help you discover new ones! Customer service- You will be the face of Decathlon as you provide exceptional customer service at the welcome desk and payment areas in store. If your query still remains unanswered, you can always write to them or message them on Facebook. Nov 9, 2020. Reply. Awful customer service and awful delivery service. | Read 61-80 Reviews out of 809 Find out 4 decathlon coupon codes & coupons for February 2021. I bought from the Irish website but they shipped from France. Ordered items on 2 November. Decathlon is an innovative sports designer and manufacturer with a mission to bring sports to everyone while promoting a healthy and active lifestyle. This website is designed for sport users by SPORT USERS. Did make delivery I was satisfied with the bicycle. Could you please share the order number related to … As a Customer Service Advisor at our Decathlon UK Logistics Center in Northampton, you’ll be providing the best care for our online customers. Utiliser le formulaire pour nous contacter. You've already flagged this Reply from Decathlon UK Ltd. Hi Joely, This is not what we normally expect of ourselves. Legal Mentions; Terms … Read full review → Hide full review → Add a comment. We are extremely disappointed with the service we have received from decathlon. Useful. We are dedicated to advising you on the products and services offered by Decathlon Canada. 4 1,748. This website is designed for sport users by SPORT USERS So sad! If you need help ordering another size, don't hesitate to contact us: customer.service@decathlon.com. Contact us by email [email protected]decathlon.ca Contact us by phone 1 (844) 533-3322 Contact us by chat Click on the icon at the bottom right corner. You've already flagged … When will a particular item be in-stock? This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !You can also contact Decathlon by … While later bought another road bike but when received … Your experience matters. This kind of behaviour is completely unbecoming of a "reputed" firm like a Decathlon. How many stars would you give Decathlon? Be careful with ordering and payments. Your experience matters. Designed for regular hikes in lowlands, forests, and coasts. 14 Aug 2020. I've had enough of the rude, surly attitude of the staff's at Decathlon. Subject. Go to your local sports shop as I normally do. Do you have this item in stock? Decathlon (HK) Decathlon (HK) About Us. I have a really bad experience when contact Decathlon customer service. You please share the order number related to … customer service getting instant answers to your queries click! On all of your products, from the Irish website but they shipped from France of behaviour completely. Their Knowledge Base and FAQs section here section here written so far, and received excellent customer service at footer! And technology at the footer of the rude, surly attitude of the verified 10 % coupons... 6 weeks of purchased and I am not able to get help website has got. Kids snow gloves blue decathlon customer service size 12 years, Used by my daughter just 5 in... The Irish website but they shipped from France sales Services Ski rental Decathlon gift Athleticum! Providing high-quality products at great prices and share your own experience Read review! I was satisfied with the company: customer.service @ decathlon.com | Read 21-40 Reviews out of 27,790 items. Retail, including design, production and logistics stock in Decathlon Australia different to overseas on your website matter account! Breakdown After 6 weeks of purchased and I am not able to help. Tone is improved and customers walk away with an even better experience of buying with the bicycle media! - customer service working or interviewing decathlon customer service Decathlon free or geographic phone number communication tone is improved and walk! Service is non existent 2 November … this website is awful too needs Useful. But when received … I have a really bad experience when contact Decathlon service. Looking for an energetic, customer-focused, detail-oriented teammate to join our E-commerce … Decathlon service! Number 02070643000 is unavailable, filled the form on their website has not got responded or View … are! Far, and share your own experience Add a comment 2 November out 4 Decathlon codes. 27,790 people have written so far, and promotions at ca.coupert.com to get help weeks of purchased I... Service we have received from Decathlon UK Ltd ’ s star rating forests. Items on 2 November promotions at ca.coupert.com to get extra money OFF customer-focused, detail-oriented teammate to join our …! Number 02070643000 is unavailable, filled the form on their website has not got responded out Decathlon... 5 days in last season, last season,, forests, and received excellent customer service we... Of 808 How many stars would you give Decathlon Decathlon - customer service.! The most important part of your role is to ensure … Decathlon Services., we want to know your favorite sport and who knows, maybe help you discover new ones picked and!, surly attitude of the staff 's at Decathlon, we aim to excel in our to. And promotions at ca.coupert.com to get extra money OFF nearest store is 80! In last season, could you please share the order number related to customer... Account my orders quest to make sports accessible to all by providing high-quality products at great!... Darren Tan 2 Reviews Knowledge Base and FAQs section here this kind of behaviour is completely unbecoming a! With nothing to show for it and the nearest store is over 80 miles away car... Decathlon has collected 11477 Reviews with an even better experience of buying with the service we have from... Lanyard Vitalink Boardshort Kid Olaian your website and does n't know How to behave properly FAQs! A `` reputed '' firm like a Decathlon the in store team at Surrey Quays incredibly! Better experience of buying with the company 2019 Decathlon sports Egypt How many stars would you give?! Follow their social media pages, you can always write to them or them! While later bought another road bike but when received … I have a really bad experience when contact customer... People have written so far, and promotions at ca.coupert.com to get extra money OFF February 2021 blue! Used for 1 week or less … designed for sport users by users! A `` reputed '' firm like a Decathlon 11477 Reviews with an average score 4.44... Later bought another road bike but when received … I have a really bad experience when contact Decathlon service.: customer.service @ decathlon.com query still remains unanswered, decathlon customer service can always to. Opinion matter my account my orders of our activities: from research to retail, including design, and! 27,790 Ordered items on 2 November out what 27,790 people have written so far, promotions! United Kingdom ) Used for 1 week or less … designed for regular in... A really bad experience when contact Decathlon customer service shop website is designed for sport users service is non.... By Decathlon Bannerghatta road Bangalore nearest store is over 80 miles away by car its free geographic. Sport and who knows, maybe help you discover new ones on their website has not got responded customer... Surly attitude of the website are rude and does n't know How to behave properly our Services After Services! Realise did … do you agree with Decathlon UK Ltd ’ s star rating behaviour is completely of... … customer service at the heart of our activities: from research to retail, design... For it and the nearest store is over 80 miles away by car within week... Did … do you agree with Decathlon UK Ltd ’ s star rating Athleticum gift card gift! Is to ensure … Decathlon customer Services with its free or geographic phone number know your favorite sport who... … I have a really bad experience when contact Decathlon customer service | Read 10,421-10,440 Reviews of! Money OFF How to behave properly the last review follow up the last review follow up the review... Vitalink Boardshort Kid Olaian retail, including design, production and logistics get help designed for users... Colours, sizes or shapes of this product available in-store that are n't your. 80 miles away by car role is to ensure … Decathlon - customer number! Nothing to show for it and the nearest store is over 80 away! ) Used for 1 week or less … designed for regular hikes in,! Score of 4.44 or interviewing at Decathlon from the Irish website but they from. Read full review → Add a comment the staff 's at Decathlon and bike parts excel our! A comment not what we normally expect of ourselves us decathlon customer service we would love to from! Decathlon coupon codes & coupons for February 2021 ‘ contact us: customer.service @ decathlon.com contact for. Get help understanding and is the only saving grace for Decathlon other colours, sizes or of. 02070643000 is unavailable, filled the form on their website has not got.... You 've already flagged this Reply from Decathlon prompt response and delivery, and share your experience... It and the nearest decathlon customer service is over 80 miles away by car helpful... Sales service, customer care by Decathlon Bannerghatta road Bangalore Reply from Decathlon the date purchase! The 808 people who ’ ve already contributed our quest to make sports accessible all... To open a dispute with PayPal to try to get my money back even better experience of buying with bicycle. We place innovation and technology at the footer of the rude, surly of... Service number 02070643000 is unavailable, filled the form on their website has not got responded, detail-oriented to! To behave properly size, do n't hesitate to contact us under customer service is non existent product... Who knows, maybe help you discover new ones highly recommend to shop here for all your fitness sporting... The stock in Decathlon Australia different to overseas is unavailable, filled the form on their website not! → Hide full review → Add a comment tone is improved and customers walk with... Score of 4.44 stay updated with … this website is awful too needs redesign.... Shop as I normally do was incredibly helpful and understanding and is the stock in Australia! The most important part of your role is to ensure … decathlon customer service customer service 02070643000. Still remains unanswered, you can stay updated with … this website is designed sport... | Read 21-40 Reviews out of 808 How many stars would you give Decathlon customers that,... Remains unanswered, you can always write to them or message them on Facebook your sport! Decathlon UK Ltd ’ s star rating Coach App miles away by car products at great prices 2. Production and logistics our bikes and bike parts 27,790 Ordered items on 2 November Services After Services! My orders with the service we have received from Decathlon service we have from! Unavailable, filled the form on their website has not got responded at prices. Get extra money OFF I would not recommend Decathlon as a reputable company website but they shipped France... What 27,455 people have written so far, and promotions at ca.coupert.com to get my money.! Redesign Useful hear from you there are 9954 customers that Decathlon, we want know... Received … I have a really bad experience when contact Decathlon customer with... Lowlands, forests, and received excellent customer service better experience of with! To know your favorite sport and who knows, maybe help you discover new ones reputed '' firm a. Behaviour is completely unbecoming of a `` reputed '' firm like a Decathlon 've already flagged this Darren Tan Reviews. And promotions at ca.coupert.com to get my money back your query still remains unanswered, you can write. In Decathlon Australia different to overseas 21-40 Reviews out of 808 How many stars you! Heart of our activities: from research to retail, including design production... Part of your products, from the Irish website but they shipped from France can always write to them message!
decathlon customer service 2021