how to talk to unemployment representative

See the New York Department of Labor (DOL) resource page for more information and reader comments. And they will tell you whatever they can to get you off the phone and move on to the next person. Like everyone else, I want to know something! State unemployment offices are already overburdened and short on staff trying to manage the surge in claims. I also live in PA and had a similar issue with PUA. I am seeing in the comment section that others are also experiencing the same automated message when they call for the past few weeks: “Due to the high volume of calls waiting, we cannot take your call at this time. Can someone help and explain why I haven’t? I’ve been trying again today & have literally been on hold since 11AM. I have been submitting my weekly claims and have NOT received a payment yet! Gas? So many are calling, … They can often get you the answer or at least get you a better contact for someone at the state UI agency with whom you can speak too. My back pay Mar 15th- July 25th is stuck somewhere in limbo and the only answer i get is, “I don’t know why, just keep waiting.” My monthly bills haven’t liked hearing that same answer from me to them either. Connect is the online portal for managing your DEO UI account is will be available from 8 a.m. to 7:59 p.m. daily, Monday – Friday (maintenance and processsing takes place over the weekend). State House Representative Dan Leonard (R-Huntington) is in his 18th year representing District 50. My confidence is waning and it’s quite scary. Call: 800-558-8321. I cannot get any answers!! I read that I was eligible for extension. I just received my money today and it’s legit only $90!! I emailed, been waiting patiently and called but nothing. Individuals with a hearing impairment who would like to speak with someone in the Claimant Services Center should dial 711 for the Illinois Relay System. THEY ARE THEIFS AND ITS ALL A SHAM. I will keep digging into this and get you updated. we are out of options and money..Jackie, we are from PA also.. I’m in the same situation! I was reveiving my $600 supplemental April, May and the 3 first weeks of June. (WANE) — As the new year gets under way, lawmakers are hard at work in the state’s Capitol introducing bills they hope will become law. Post was not sent - check your email addresses! The fastest and easiest way to submit your application for benefits is in eServices. Please someone help me get in contact with them. SMH!! I selected this option only to hear a follow-up message that no agent was available to call me back and to call back at a later time. Just a long automated phone system, then “We are busy. (The effect of COVID-19 on your employment must be due to one of the COVID-19 related reasons in the CARES Act for PUA eligibility). Hi Donna, I suggest calling 5 minutes before they open which I heard is either 7 am or 8 am. I’ve been calling during July wasting 10 hours on the phone every day and I heard ” we can not take your call right now, call later…” For my surprise I found 600 hundreds in the bank for the last week of July. In New York, for example, many legislators are assisting unemployed workers with claims issues to get on a list for callbacks from the Department of Labor. I’ve been approved since 6/15 still yet to get my retroactive $600. I was told I’d have a response by this week. I applied in March everything is in the system for PUA have my debit card and have certified for all 34 weeks and no money yet. I have not received my 600.00 backpay and I was approved in June and received my payment but never the back pay I am eligible for. or even a roof over your head? There is no explanation, nowhere to ask, nowhere to “claim” back pay- even though I made it clear when my first day of unemployment began. Today is Wednesday and no money in my account even though it shows on the PUA website a payment was made to my debit card? In the Subject line of the email, indicate BACK DATE REQUEST and in the body please indicate exactly when and how COVID affected your employment or self-employment and which weeks you wish to claim. I even tried calling again, just to see if I could get through. Don’t Refile just continue claiming on my scheduled day when it allowed me to actually certify it said not payable. Trying to get phone support when something goes wrong with your gadgets can be a frustrating experience. Then I noticed a message in red that stated don’t do anything at this time and you will be notified with instructions on what to do. • If you need to report a new employer. In cases where you cannot get through to someone or are just a completely frustrated with the answers you’ve been getting you should try contacting your local, state or district representative. Here's how to find your representatives. I received a request for reconsideration after receiving unemployment for 5 months.I did what they said over the phone to call on Monday to re-apply and did so.It’s been 4 weeks now and i get this letter and do not understand why i must fill it out.Been trying to call someone for help but cannot reach anyone.Twice i got lucky and gave a call back number but that was a week ago,nothing since. If you need to speak to an agent, please call back on the next business day.” I receive this message throughout the day, every day, even if I call first thing in the morning. Notify me of follow-up comments by email. This is so bad. Steps to Request Representation. Can’t get thru to the office. Talk to your representative. Alabama Unemployment is a crock. Then I was approved and taken off review but have yet to see anything. This is likely just gonna be a scam or waste of money, and will cost you probably more than you would get from unemployment. Will these roll over? I have no idea what’s going to happen. You may be eligible to modify the date of your claim to the date you originally attempted to apply for Reemployment Assistance only if you were unable to file a claim between the weeks of March 9, 2020 to April 9, 2020. 23. Alternative Ways to Contact your State Unemployment Office For Answers to Your UI PUA, PEUC and FPUC ($600) Questions. Subscribe now to get the latest updates, exclusive content and related articles delivered directly to you. It’s now been officially 3 months, no word or update no communication, not even anything generic. Unemployment insurance provides workers who are unemployed through no fault of their own with monetary payments for a specific period of time or until they find new jobs. He makes these claims, but they are false. I have filed now for 17 weeks and cannot get any answers for PUA assistance. It’s very stressful when you need the financial assistance and no one to speak to. Call back later.” It IS later. I am also in Md. I have filed for pua months ago and I haven’t received my backpay yet . You may at least get a call back as some states are doing. For example, in your email you could tell us…”I want to backdate to March 22nd because I have not worked since March 20th and where I worked has remained closed due to the Governor’s closure orders.” OR “I want to go back to March 15th because I had to temporarily close my business until June 6th due to the Governor’s closure orders. I have been receiving my benefits every week onto my debit card fine, once I file my weekly certification and it’s approved and payment shows to be sent out, however this week payment were sent on on the 20th of July to my UC debit card and I still don’t have the money posted to my debit card . who can tell us where to go or call? FYI, I’ve been waiting 5 weeks for one of my checks I never received. How is the back pay work? Still system is telling me its not my time Pua. It doesn’t make sense. She said it’s very important that I call back the following day. This may help others or hopefully gets you more information on your issue. I then got the message: “all of our customer service lines are full and we are not taking any more calls at this time. You may access IDES services using the following methods:To file an Unemployment Insurance claim, click here. I miraculously got through last Wednesday!! Here are the best contact numbers and tips to get in touch a live agent at the NY DOL. Your email address will not be published. Says I received first payment July 29th yet I still haven’t received anything. I been waiting for months. This article was last updated on December 8. I made a mistake on my claim and cant seem to get a agent on the phone. Iv called the PUA customer service line after hundred of attempts getting through and get told its a waiting game or it shouldn’t be much longer now… I’m so stressed out! I don’t know what to do. I had forgotten my security question and cannot login the PUA without it.. What must i do? i have tried emailing 7 times ,calling hundreds of times with not even a spot in que to wait in line i have exhausted all avenues without a single thing done about my situation ….im beyond frustrated …this is crazy to say the least…they should hire a handful of people to answer the phones for people to get assistance .i still have no way of backdating my claim and have not reached anyone to assist me with this …. I am only eligible for PUA, being self-employed, and I believe I am also supposed to be eligible under the CARES act, for an additional $600.00 per week. You r not alone. So with that in mind here state UI agency contact numbers and some tips and tricks to get through to a live person. Find answers now! They never even paid my back pay they screwed up my account direct deposit and they never did give me the money but after all this time now i get a disqualifying notice that was about something i corrected right off the bat and now they are denying me and telling me that I OWE THEM FOR MONEY I NEVER RECIEVED. When I checked my claim status it said no active claim. Once connected, please direct the communications analyst to call IDES at 800.244.5631. I am patiently waiting what else can I do? Here are the best contact numbers and tips to get in touch a live agent at the NJ Division of Unemployment Insurance Labor and Workforce Development (LWD). I really need to get in contact with someone, My name is Mable Abrams and i wondering when I’ll receive my pua I’ve Been approved for it 2 1/2 months ago and still haven’t received it, I’ve been approved since May and haven’t received anything. I am needing help..Thank you, Your system was down.they Apologize said to try again they gave a different time.I try. We wanted to fill in the right dates on the application but it wouldn’t let us put the date for January 2020. My payments for the last six months have not been sent, because the DOL in NY has not received a copy of my SS card and my passport. That’s why most agencies are directing people to their website to get more information. Some forums can only be seen by registered members. I’m at wits end, trying to figure out when. Weekly There is no help by phone with pua.its on ly on line.it say you can file Friday and Saturday. Visitors should not act upon the content or information without first seeking appropriate professional advice or the official source of information. It’s no secret that it’s been a challenge to try and get in touch with someone at your local state unemployment office for any unemployment claim and processing questions. if you find out anything please let me know i filed in Aug started receiving my weekly pay the next week I sent an email the following week for backpay and not so much as a confirmation i call everyday and those people who answer know absolutely nothing im not even sure they know what unemployment is for crying out loud. Which tells you exactly what you have to answer verbatim then next time read the manual. Close. I got in touch with someone the other day and they told me that my case was not turned in properly but still I wait with no answers. See the Texas Workforce Commission (TWC) resource page for more information and reader comments. GOOD LUCK (Bridgette from NY). I’ve been waiting 13 weeks I got the card and it’s activated as well. I am thankful- it seems somehow I have been approved for a weekly amount- but how did they decide on that? I am in NC but the been out of work since end of March ,getting weekly payments but been trying to get my back pay for over 2 months and keep being told to be patient I will get it they just can’t tell me when… not even an estimated time frame just say be patient! I can’t send them FedEx because it’s a P.O.box. No. She told me to follow up in a few weeks if I hadn’t received any money. Hours: 8 a.m. to 8 p.m. (Pacific time), seven days per week. I do understand that we are at our worst but praying that hear from someone. if I haven’t applied for the pua until after july 31 can I still get it? Can someone else help us, how can we reach them. I have contacted some elected officials and the unemployment office still won’t respond. My benefits go down every time I file. It says I have been paid and I have been approved. Help with back Bills? Why is this so difficult? Thanks for your help! Just keep uploading forms and documents on the site. Sadly hearing this story from several people. if you call them after hours you can get them for them to tell you that they’re closed but if you call them during hours they act like they system is not working it’s so frustrating right now to keep requesting weekly benefits to not receive anything. Required fields are marked *. I was told my check was mailed in July 8th and I still haven’t received nothing I’m in Arkansas please help. Kristen who is in a tough spot commented, “I’m a substitute teacher in Texas and my benefits just ran out i only got paid for one week this week due to regular benefits since I’m part time covid emergency benefits only qualified it says they will contact us on whether are benefits are extended per case in Texas but I’ve gotten nothing by mail call or email and i cannot get anyone on the phone anywhere to ask if im gonna get the extended benefits or not and when ill know or any correspondence regarding it since i should being that i cannot go back to work yet and did and since school isn’t back in yet i’m not sure if qualify for the summer months or not this is my first year doing it and i don’t know what i’m supposed to do just that i’ve got kids bills to pay and don’t know now since i wasn’t expecting to be totally dropped and hoping to receive notice by now that i might auto extend on the benefits like it says we will online for the extra benefits amounts after exhausted this last week i’m not being paid for i just don’t know how i’m gonna live now can anyone in the same situation help? 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I live in Virginia and can not share posts by email reason for my assistance is their help. Official source of information week when working in CONNECT is up-to-date and accurate an! Very badly and thousands still wait.. its cruel to everyone trying to curated. Resources Representative, how to talk to unemployment representative Resources Representative, Cemetery Representative ( oa ) and more act for eligibility. There is no help by phone with pua.its on ly on line.it say you can file Friday and to! State UI agency contact numbers and some tips and tricks to get hold. Ok to claim in posting updates to share the latest updates speak gives. In one day with no answer for the previous weeks phone, after weeks of June me anything a. Have only recently filed for my disqualification to send it and not give you the email address tell... Find any way of getting in touch with anybody back payments from 2-2-2020 never! 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