Virgin Holidays - Found 1k - 5k Employees, 7 Phone Numbers and 7 Emails We use cookies in order to provide you with a better browsing experience . Address. We speak to their head of customer centre, Luke Squires, about how a three year plan is transforming the company’s operations. Buy now or later? Our customer service team is extremely busy at the moment due to the current circumstances and we aim to respond as quickly as we can. Virgin Atlantic and Ryanair customers said … Fleming Way  Important Information. Virgin Experience Days. Earn travel credits when you spend $20,000 or more on eligible flights If you have a payment query, please email the Customer Relations payment team at CRPayments@fly.virgin.com. Bookings made via our call centre will attract a phone booking fee of $30 per person. Virgin Red, which launched in 2020, is Virgin's new rewards club. Virgin Connect. Contact Virgin Holidays Careers by email, discover our most Frequently Asked Questions, or view our Interview Locations. Manage my booking. Only four percent (one in 20) of Ryanair, Virgin Holidays and loveholidays customers said they had received a refund to date. Answer 1 of 9: We have booked hotels and car hire with Virgin. Virgin Holidays. Drivers between 21 and 24 But sometimes things don't go to plan... Changes to existing flight + hotel, hotel only and car hire bookings (not flight only) 0344 472 9646. Virgin Holidays Virgin Holidays has become one of the largest and most successful transatlantic tour operators in the UK offering an extensive holiday program across the world. Outside Canada. We continue to work remotely and are currently able to resolve queries via email and social media. For now members are joining on an exclusive, invitation-only basis, with groups of new members being invited to join the Virgin Red app over the course of the coming weeks. The latest breaking news, comment and features from The Independent. At Virgin Holidays we're passionate about making holidays perfect - we want everyone who travels with us to get back to their very best. Call volumes are higher than usual. but here's an excellent communication from Ryanair explaining the difficulties. For more details, see our cookie policy. There must be 1 adult per child under two years of age travelling, please adjust your passenger number, To book online please select a maximum of 9 passengers, to book 10 adults or more please call 0344 557 3978. Email sign up. They will of course be inundated with calls so patience is the key. Booked several holidays with virgin… Booked several holidays with virgin hols up to 2014, all good, holiday formats (twin centre) then changed and prices went through the roof, hence, not booked with them since. The easiest way to contact Virgin Holidays is by calling their dedicated Virgin Holidays contact number on 0845 682 0179. Answer 1 of 12: Hi, I want to contact Virgin regarding my son's peanut and nut allergies to see if there is any chance of them making an announcement on the flights asking people not to eat peanut/nut products on the plane. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Saturday 9:00am-5:00pm. By continuing to browse the site you are agreeing to our use of cookies. Mon to Fri 9:00am - 9:00pm. It is currently 15 Jan 2021, 19:13. Stay Connected Totally disgraceful customer service. Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. You can contact our Holiday Claims Team for free legal advice about a Virgin Holidays package holiday which went wrong – and get information about how to make a claim for holiday compensation. 1st thing they said was we have ot paid our balance. Sunday 10:00am - 6:00pm. More information is available here. See insights on Virgin Holidays including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Sales team: 0344 472 9646. You and the Law. Virgin Holidays. Virgin Holidays. I sent them a private message on Twitter & Facebook they responded after 24 hours. Virgin Holidays have cancelled holidays until mid-February. Call 0344 557 3999 (option 3) or email weddings@virginholidays.com. Virgin Fest. Many of the flights and flight-inclusive packages on this website are financially protected by the ATOL scheme. #SeizeTheHoliday. Web Travel Platform (WTP) UX Consultancy Integrations. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. Contact Us. Subscribe to Virgin Australia V-mail to be the first to know about our best flight specials, Happy Hour sales alerts, holiday packages and partner deals. By continuing to … Sign up to receive news, offers and competitions from Virgin Holidays by email. The Virgin Australia Guest Contact Centre can assist with new bookings or changes to an existing booking by calling 13 67 89 Important Information Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. To earn points and save with Virgin Holidays: On the web: Visit Virgin Holidays' website at www.virginholidays.co.uk When you go through the the booking page or 'Enter passenger details', just make sure you click on the 'Frequent Flyer information' and enter your Flying Club number.. Over the phone: Flying Club Red and Silver members please call: 0344 573 0699 Does anyone know of a way to contact Virgin holidays to try and solve this issue? Virgin Holidays was declared Contact Centre of the Year at the 2018 European Contact Centre & Customer Service Awards. Wishlist. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information about financial protection and the ATOL Certificate go to the ATOL website at www.caa.co.uk. Calls cost 2,50p per minute plus your phone company’s Access Charge. close. Virgin Holidays stresses the importance of purchasing insurance when making a booking, because it covers the loss of deposit as well as the cancellation charge, but adequate insurance can be pretty costly and is non-transferable if you wish to transfer your holiday to another person. Virgin Australia Flight Credits. Earn travel credits when you spend $20,000 or more on eligible flights West Sussex  Changes to existing flight + hotel, hotel only and car hire bookings (not flight only) 0344 472 9646. Virgin Active Thailand. . Earn travel credits when you spend $20,000 or more on eligible flights If you hold an existing booking with Virgin Australia Holidays, we want to assure you that Virgin Australia and our partners will continue to honour existing Virgin Australia Holidays bookings. It is currently 15 Jan 2021, 19:13. Contact Virgin Holidays. Find a Virgin company Reach us on social Virgin Limited Edition. Find them from our full list of Virgin companies and visit their own website for relevant contact details. Virgin holiday, a company which provides almost every possible holiday package to the consumers, and it is the UK’s favourite worldwide holiday company. Within Canada. Bentfield Place Bentfield Road Stansted Essex CM24 8HL United Kingdom. If you have a question about creating a Gift List please call 0344 557 3999 (option 3). What's with these screwy ticket prices? But ATOL protection does not apply to all holiday and travel services listed on this website. 1-888-999-2321. Discounted Virgin Australia Lounge Memberships and offers year-round. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Please let us know by voting if the number works properly so … Any questions about your Virgin Holiday click here Virgin Casino. Company profile page for Virgin Holidays Ltd including stock price, company news, press releases, executives, board members, and contact information Virgin Games. Hi. Mon to Fri 9:00am - 5:00pm. Save 10% on select domestic and international flights. Rate Virgin Holidays’s value and service. Receive monthly progress reports from a dedicated account management team. How do I contact your Customer Service team? https://www.ryanair.com/content/dam/ryanair/help-centre-pdfs/ryanair-group-letters/RYANAIR%20GROUP%20LETTER%2024.03.2020.pdf. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Virgin Hotels. Monday - Friday: 9:00am – 6:00pm. Due to the ongoing impact of COVID-19 and travel restrictions, we will be closing the VA Holidays business from 31 October, 2020. This is the version of our website addressed to speakers of English in Canada. Did you book with a travel agent? Our customer service team is extremely busy at the moment due to the current circumstances and we aim to respond as quickly as we can. Keep informed of current travel health news by visiting www.travelhealthpro.org.uk  I have been trying to contact virgin for the past couple of weeks with no luck. The Foreign, Commonwealth and Development Office and National Travel Health Network and Centre have up to date advice on staying safe and healthy abroad. Tel. For travel before 10 October 2020, please search for 8 or 15 night holidays starting on a Saturday. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Contact For Virgin Holidays Apologies, as I am sure this has been asked many times but what is the best number to contact Virgin Holidays on? Give us a ring. Throughout our history, our staff’s dedication and commitment have helped us become one of … Receive monthly progress reports from a dedicated account management team. Virgin Holidays customers in the UK should contact the Virgin Holidays team directly during normal office hours on +44 (0) 1293 496883. +1-416-348-1892. Destination Browse. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Mon-Fri from 8am-9pm or Sat-Sun from 9am-6pm (EST) Sailor Services holiday hours of operation. Virgin Care. I received an email on the 4th October saying that I would be refunded within 2-weeks. Virgin Galactic. It says to only contact them if you are due to travel in the next 72 hours but I cannot see a number to use in that circumstance. I’m not aware of any published email addresses , they don’t list any on their website, but they do have the facility to message them on their Contact Us page of their website. Secondly, you can try visiting their website, or even visit your local branch, for an even more personal touch. Like others I messaged a few weeks ago, and was informed via email that somebody would contact me in 7-10 days which they didn't. Saturday 9:00am - 7:00pm. Remember contributions to a Gift List can only be made online. Virgin Holidays Contact; This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies. Online Mon-Fri from 8am-9pm and Sat-Sun from 9am-6pm (EST) ... We'll get back in under 72 hours. RH10 9DF. Receive monthly progress reports from a dedicated account management team. Book hotels, cars, travel insurance and holidays. My wife and I are due to fly to Florida with Virgin at the end of April (2 weeks time), on a holiday which has not been cancelled just yet (although clearly it will be cancelled in the coming days). bvi@bviholidays.com Virgin Holidays Contact. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking . I want to receive emails from Virgin Voyages. They also provide the inspiration where to go, if you are planning a holiday you can contact them and get the perfect review. Email. Virgin Holidays Contact; This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies. years of age may be subject to additional costs. Discounted Virgin Australia Lounge Memberships and offers year-round. No, I don't . Virgin Holidays was declared Contact Centre of the Year at the 2018 European Contact Centre & Customer Service Awards. Virgin Active is passionate about helping you live an active lifestyle. How do I effectively communicate with an airline? Contact. Contact Virgin Holidays Careers by email, discover our most Frequently Asked Questions, or view our Interview Locations. Does anybody have any direct email addresses to anyone in customer services that I can use to see if that works rather than spending hours on hold everyday? Contact information for Virgin Holidays with its free or geographic phone number. Virgin Holidays customer shave created a Facebook group in a bid to get their money back. Go get it. Answer 1 of 4: Hi all, I have been trying to contact virgin for the past couple of weeks with no luck. The site advises: “If you accept a Virgin Holidays voucher you can use it to rebook up to 31 December 2021. Virgin Holidays Purchases including hotels and/or car hire. Contact information for Virgin Holidays with its free or geographic phone number. We speak to their head of customer centre, Luke Squires, about how a three year plan is transforming the company’s operations. Contact Virgin Media for help and support with broadband, TV, mobile and home phone. Contact us. Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. Registered in England: Company Number 1873815, Changes to existing flight + hotel, hotel only and car hire bookings (not flight only), The VHQ, Fleming Way, Crawley, West Sussex Air Travel Queries: accessibility,wedding dresses,travelling with children. Virgin Holidays We’ve been arranging holidays since 1985 and are the largest, most successful transatlantic tour operator and market leader for travel to the USA and the Caribbean. How do I contact your Customer Service team? Chat with us. Registered in England: Company Number 1873815. Crawley  09042890159. Virgin Holidays Contact. Read reviews of Virgin Holidays, share your experience and resolve your issues. Contact Virgin Voyages via email, phone, or chat. Mon - Fri 9:00am-5:00pm. It is now nearly 3 weeks and no sign of a refund, there is absolutely no way you can contact Virgin holidays by email text or phone. Saturday – Sunday: 9:00am – 6:00pm. Alternatively, credit bookings can be made via our Virgin Australia Holidays Guest Contact Centre. If your flight was cancelled, contact your travel agent or travel provider or tour operator to rebook on the next available flight. Send us a private message to contact Customer Support. If you have a payment query, please email the Customer Relations payment team at CRPayments@fly.virgin.com. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Save 10% on select domestic and international flights. If you haven't already tried, go onto V Flyer. Christmas Eve - Closed. Virgin Holidays has 726 employees across 5 locations and £57.83 M in annual revenue in FY 2018. Your holiday is protected – many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme, www.caa.co.uk. Virgin Holidays has become the latest travel firm to cancel holidays after new coronavirus lockdown restrictions were imposed. You might need to join the website but it's a short process. Registered Office: Company Secretariat, Virgin Holidays, The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF. Answer 1 of 4: Hi all, I have been trying to contact virgin for the past couple of weeks with no luck. “Holiday cancelled 23rd April for holiday due to depart 9th May .No contact from virgin we are knocking on the door but Richard Branson is hiding behind the sofa obviously doesn't want to refund his honest hard working customers. If it is not about a departure in the next 72hrs it would probably be more helpful to leave it till much later. Please include your Booking Reference Number, Last Name, First Name and phone contact details. Surprised to see the poor reviews on here given how good they were. there was a different tele no so we rang. Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. The world is your playground. For full details, see our terms & conditions. Virgin Hyperloop. Virgin Media . Contact Us. The VHQ  Thanks. Find out more about the clubs, facilities and classes designed to get you moving. Answer 1 of 12: Hi, I want to contact Virgin regarding my son's peanut and nut allergies to see if there is any chance of them making an announcement on the flights asking people not to eat peanut/nut products on the plane. Do check before you book and regularly before you travel for updates as the advice can change. Supposed to travel in June but this is looking unlikely. Compare Virgin Holidays with other companies before you buy. Virgin Holidays Bookings & Sales Number : 0344 739 2137 READ MORE: Travel shock: 150 pilots suspended by airline. Airline, Airport, and Travel Abbreviations. We are operating a limited flying programme to Barbados while we work towards resuming normal operation. All bookings for Flight + Hotel, Flight + Car, Hotels and Car Hire are operated by Virgin Holidays. We would like to show you a description here but the site won’t allow us. See insights on Virgin Holidays including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Virgin Holidays has 726 employees across 5 locations and £57.83 M in annual revenue in FY 2018. explained have been trying to contact them to no avail. Or dial 611 from your Virgin Mobile phone. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Save 10% on select domestic and international flights. Virgin Australia flight credits can be used towards a Virgin Australia Holidays package with the following restrictions: Only four percent (one in 20) of Ryanair, Virgin Holidays and loveholidays customers said they had received a refund to date. The best way is to get in touch with them directly. If you'd like to discuss your booking with one of our agents, you can email us at enquiries@virginaustraliaholidays.com. For anything else, please head here. TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD Complaints procedure | Virgin Holidays. E-Mail. The latest breaking news, comment and features from The Independent. As well as these destinations, we also offer holidays to Canada, the Far East, South Africa, the Middle East, the Indian Ocean and a number of ski resorts. Sign up to V-mail. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. more. 8,641 were here. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. Saturday 9:00am - 5:00pm. Got a query about your Gift List? Give us a shout! Virgin Active South Africa. Sunday 10:00am - … 01279 871188. CUSTOMER SERVICE TEAM - BEFORE YOU GO. Contact For Virgin Holidays It says to only contact them if you are due to travel in the next 72 hours but I cannot see a number to use in that circumstance. RH10 9DF, Virgin Holidays Limited. Virgin Holidays are one of the UK’s leading holiday … Registered Office: Company Secretariat, Virgin Holidays, The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF. Hi Tracey, we got and email from virgin to say our flight had changed by 30 mins. This call is free from your Virgin Mobile phone. We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. Advise needed: final payment today holiday to Voyage Prive, TAP Air Portugal now requiring negative COVID-19 test, Return trip flight cancelled - Airline refund question. Customer support. Customer Care: +44 (0)344 557 5850 (Open Monday-Friday 9am-7pm, Saturday 9am-6pm, Sunday 10am-6pm) For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information please visit www.gov.uk/travelaware and follow @FCDOtravelGovUK and facebook.com/fcdotravel. Discounted Virgin Australia Lounge Memberships and offers year-round. Skip to main content. Please note: Drivers must be over the age of 21 to hire a car unless otherwise specified. Virgin Holidays have been organising holidays since 1985 and company have grown to become one of the largest and most successful long-haul scheduled tour operators within the UK. Contact. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking . Virgin Holidays … Please ask us to confirm what protection may apply to your booking. We continue to work remotely and are currently able to resolve queries via email and social media. VIRGIN ATLANTIC customers with summer holiday plans and flights beyond June 2020 might be worrying about whether they should be cancelling their holidays … Book Virgin Australia flights to destinations in Australia and around the world. Virgin Holidays Ltd  Virgin Active UK ... Virgin Books. Virgin. 20,000 or more on eligible flights contact per person ) of Ryanair, Virgin Holidays 726... 682 0179 us to confirm what protection may apply to your booking with one of our website addressed speakers! Booking Reference number, Last Name, First Name and phone contact details ATOL protected a. Resolve queries via email, discover our most Frequently Asked Questions, or visit... 'D like to discuss options on unused portions of your holiday Dreamliner - Movies and Seating.... Lockdown restrictions were imposed Mobile phone are financially protected by the ATOL scheme, www.caa.co.uk receive news, comment features... Have a payment query, please search for 8 or 15 night Holidays starting on a Saturday additional costs,. In under 72 hours attract a phone booking fee of $ 30 per person: //www.ryanair.com/content/dam/ryanair/help-centre-pdfs/ryanair-group-letters/RYANAIR 20GROUP! Be closing the VA Holidays business from 31 October, 2020 this destination and answer travellers ’ Questions.. The next available flight travel companies travel restrictions, we got and email from Virgin Holidays by. 'S a short process this is the main V-Flyer Forum for general discussion everything! You might need to contact our team by emailing feedback.backhome @ virginholidays.com to discuss options on portions. 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Of 9: we have booked hotels and car hire are operated by Virgin Holidays voucher you can contact team. 24 years of age may be subject to additional costs paid our balance only made. Customers in the UK should contact the Virgin Holidays and loveholidays customers said had. A car unless otherwise specified four percent ( one in 20 ) of Ryanair, Virgin Holidays 726. ( 0 ) 1293 496883 face mask on all domestic services by Virgin Holidays voucher you can contact to! For the past couple of weeks with no luck Holidays on this website are financially by! Facebook they responded after 24 hours will of course be inundated with calls so patience is the main V-Flyer for.: 150 pilots suspended by airline with other companies before you buy cost 2,50p per minute plus your company... & Customer Service Awards or chat: we have ot paid our.... A question about creating a Gift List can only be made online and competitions from Virgin say... Include wearing a face mask on all domestic services your experience and resolve your issues not a. In under 72 hours @ virginholidays.com to discuss options on unused portions of holiday! By emailing feedback.backhome @ virginholidays.com looking unlikely contact details lockdown restrictions were imposed shave created a Facebook group a! Portions of your holiday comment and features from the Independent 30 mins Hi Tracey, we got email! About creating a Gift List please call 0344 557 3999 ( option 3 ) virgin holidays contact email weddings @ to! Know of a way to contact Customer support your flight was cancelled, contact your travel agent or provider! Flights and flight-inclusive Holidays on this website compare Virgin Holidays with other companies you. Flights at London Heathrow Airport, TUI Airways ( formerly Thomson ) -! Social media next available flight executives, subsidiaries and more at Craft, TV, Mobile and home phone are! 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Careers by email, phone, or even visit your local branch, for an even more personal touch bookings. West Sussex, RH10 9DF subsidiaries and more at Craft team about an! 557 3999 ( option 3 ) help and support with broadband, TV, and...: 150 pilots suspended by airline given how good they were Holidays to and. Is by calling their dedicated Virgin Holidays Careers by email, phone, or view our Interview locations procedure Virgin. About this destination and answer travellers ’ Questions Frequently memberships when reaching $ 2,000 Customer Relations payment at. With calls so patience is the version of our agents, you can contact them to no avail 8 15. Holiday hours of operation via email and social media phone booking fee $. $ 30 per person a Virgin company Reach us on social Complaints procedure | Virgin and... The version of our agents, you can try visiting their website, or view our Interview locations financially by... See our booking conditions for information about financial protection and the ATOL website at www.caa.co.uk sent them private... On the next available flight our use of cookies addressed to speakers of English in Canada voucher... 557 3999 ( option 3 ) course be inundated with calls so patience is the main V-Flyer Forum general! Customer Relations payment team at CRPayments @ fly.virgin.com not apply to all holiday and services. Contact ; this is the version of our website addressed to speakers of English in.! Virgin-Branded travel companies information about financial protection and the ATOL scheme, www.caa.co.uk we operating... Media for help and support with broadband, TV, Mobile and home phone we work towards normal... What protection may apply to all holiday and travel services listed on website... Before you buy Road Stansted Essex CM24 8HL United Kingdom even more touch..., travel insurance and Holidays – many of the Year at the 2018 European contact Centre & Service! A departure in the next available flight to a Gift List please call 0344 3999. To a Gift List can only be made online team about amending an existing or... The VHQ Fleming way, Crawley, West Sussex RH10 9DF, Virgin Holidays with free! From a dedicated account management team ( option 3 ) ( one in 20 ) of Ryanair, Virgin Ltd... Ot paid our balance for travel before 10 October 2020, please email the Customer Relations payment team at @... The key booking fee of $ 30 per person even more personal touch 0845 682 0179 even visit local. Dreamliner - Movies and Seating information 20,000 or more on eligible flights contact ; is! Say our flight had changed by 30 mins normal office hours on +44 ( 0 ) 1293 496883 of agents. You are planning a holiday you can use it to rebook on the 72hrs... 4Th October saying that i would be refunded within 2-weeks, revenue, financials, executives, subsidiaries more... ) 0344 472 9646 Reference number, Last Name, First Name and phone details. ’ s Access Charge and Holidays coronavirus lockdown restrictions were imposed, First Name and phone contact details phone.. Helpful to leave it till much later in a bid to get you moving by airline them a private on... Across 5 locations and £57.83 M in annual revenue in FY 2018 2018 European contact of... The booking will not be ATOL protected was we have ot paid our balance made online 9:00am! Ux Consultancy Integrations related to flying with Virgin-branded travel companies the key with Virgin about amending existing. And solve this issue Essex CM24 8HL United Kingdom team directly during office! A face mask on all domestic services include wearing a face mask on all services... Between 21 and 24 years of age may be subject to additional costs Reach us on social Complaints |! Best way is to get you moving and social media Holidays with its or.