Add your travel cards Add all of your Oyster and/or Contactless cards that you use for travel to your TfL account to get automatic refunds. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Sign in to your contactless and Oyster account, London Fire and Emergency Planning Authority, Top up your pay as you go credit and get notifications when it gets low, View your contactless and Oyster journey history, Check your estimated cost for today's travel, Get notifications for when your ticket expires. London road user charging Sign in Create account. Manage your adult Oyster and contactless cards on the move with the app. It may be easier for you to contact TfL as they'll be able to organise refunds to both cards. It's quick and easy to manage your travel with a contactless and Oyster account. Apply for refunds; Pay unpaid fares; Manage multiple season tickets and cards ; Use our free TfL Oyster and contactless app; Create an account. Sign in Enter your login credentials. The report shows the total number of claims we have received by month since January 2013, as well as the total value of refunds and the average refund value per customer. Contactless and Oyster account Sign in. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Sign in to your contactless and Oyster account, London Fire and Emergency Planning Authority, Top up your pay as you go credit and get notifications when it gets low, View your contactless and Oyster journey history, Check your estimated cost for today's travel, Get notifications for when your ticket expires. Sign in to your contactless and Oyster account; How we use your data. Contactless and Oyster account Sign in. Use an Oyster card to pay as you go to travel on our transport. TfL Rail; Walking; Quick links. Select the ‘Connect Now’ option on the train Reclaim website. If you're using your phone, make sure you have enough battery to tap out to avoid a maximum fare. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. By signing up for an Oyster or contactless payment card on the TfL website you gain a number of benefits that easily enable you to check your balance, the journeys you’ve made and use auto-top up. You should go to your TfL online account or call TfL Customer Services. Create an account. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; Coronavirus National lockdown: Stay at Home You are here: Home; Driving; Congestion Charge; Congestion Charge payments; Amendments and refunds; Amendments and refunds . First sign into your account (or create one for free) on the TfL website to check your journey history. Sign in to your account on the TfL Visitor Shop. Register your Oyster card. If this happens, you may be able to apply for a refund. last four digits of your Contactless Mobile account number, and it may be needed for the refund. When the merchant is ready to process the refund, you will need to wake up the device and hold it over the contactless payment terminal. Find out more about contactless. You should be notified of possible incomplete journeys when you sign in. We're working to get our website back to normal but in the meantime here's some useful links: Help & contacts. Add favourites for quick access to live status, journeys and places The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 07:00-22:00, every day, except Christmas Day (25 December). Top up online and get easy access to your journey and payment history . Plus, if you have a TfL online account, you can apply for a refund there. Apply for refunds; Pay unpaid fares; Manage multiple season tickets and cards ; Use our free TfL Oyster and contactless app; Create an account. After this enter your email id and then login using your TfL username and password. Contactless pay as you go. Top up online, see your journey and payment history and apply for refunds . In certain circumstances, TfL and relevant TOCs may also share your personal data with the police and other law enforcement agencies for the prevention and detection of crime. If you have £10 or less pay-as-you-go credit, you can get a refund at tube station ticket machines. Create a contactless and Oyster account; Already have an account? Use a contactless card or device to travel on our transport. Currently photocards are not displayed on the app, but this is something we're working on changing for a future release that will add photocard functionality to the app. Link your Oyster, contactless card or the card you use for contactless mobile payment, eg, via Apple Pay, to your TfL account if you haven't already. Do not give us your contactless payment card details here. When you create a contactless and Oyster account and add your contactless or Oyster card, TfL, its subsidiaries and service providers use your personal data for: If you use your contactless or Oyster card on National Rail services, you're also authorising TfL to share your personal data with relevant Train Operating Companies (TOCs). Top up online, see your journey and payment history and apply for refunds. Refunds. TfL Rail; Quick links. 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