Building 12, first floor (904) 620-HELP (4357) helpdesk@unf.edu Hours of Operation; Office Location Phone Hours; ITS Help Desk: 12/first floor (904) 620-HELP: Mon-Thurs: 7 a.m. -10 p.m. Fri: 7 a.m. - 8 p.m. 104 Airport Drive Chapel Hill, NC 27599 919-843 – 2300 hr@unc.edu and Networked Data, Acceptable Use of Computing and Please contact Kate Hash, Assistant Vice Chancellor for Customer Experience & Engagement, who is responsible for internal and external relations, by calling 919-962-0982. “In light of the economic volatility and uncertainty, we are accelerating this transition [to a capital-light model].” – Greg Feller, Mogo. Access the technology and services you need to get things done. Faculty & Staff. In this role, she is responsible for internal and external relations, including communications strategy and planning for large IT projects for our campus of more than 45,000 students, faculty and staff. Our faculty are innovative educators whose unparalleled dedication to our students sets the tone for our collegial environment. C-Tech & D-Tech List. Email: michael_barker@unc.edu. Since 1950, the UNC Adams School of Dentistry has been a leader, and we strive to be the global model for oral health education, in care and discovery. Information Technology Services Department Pages. He has extensive experience in operating and capital budget preparation, financial reporting, automated financial systems and business software, accounting policies and procedures, human resource management and staff training and development. ITS fully commits to constant self-examination to ensure that our own processes do not perpetuate systemic racism, sexism, or other … Office365 (Email, Calendar, Teams, etc.) Mark’s career encompasses more than 25 years of leadership experience in the management, engineering and operations of internet technologies. ITS is headed by Donna Heath, Vice Chancellor of Information Technology Services. Phone: 919-445-0977 Tonja Austin Student Services Specialist, Undergraduate Programs 132 Brooks Building 919-590-6040 (phone) 919-590-6105 (fax) taustin (at) cs.unc.edu North Carolina’s first dental school, the University of North Carolina at Chapel Hill Adams School of Dentistry is shaping the future of oral health care. Prior to his time in Ann Arbor, John directed Change Management and Operations at the University of Nebraska-Lincoln. Upon Kate’s hiring, ITS joined US&E and Communications into the new division of Customer Experience & Engagement. Academic Technology; Administrative Information; ITS Staff; Classroom and Conferencing Technologies; Policies and Guidelines; Computer Security; ITS Student Employment ; Help Topic KnowledgeBase; Contact Information. Email: steve_haring@unc.edu. Finance & Administration The Time Information Management (TIM) system is UNC-Chapel Hill's official time-capturing system. Faculty & Staff . The staff of the Center for Global Initiatives manage programs, funding and events to expand global opportunities at the University of North Carolina at Chapel Hill. Enterprise Applications Employees seeking information about computing services. For help and support: Thomas G. Carpenter Library. Receive help with technology. The UNC-Chapel Hill CV-19 Dashboard is available to provide data to make decisions for public health. Phone: 610-328-8513. HR Application Support Help Desk: … In its third century – an era of groundbreaking study and research – UNC-Chapel Hill is harnessing the very best of our fast-changing world. We are a team of passionate and skilled professionals who are driven to support students and create safe, inclusive, and educational experiences. Classroom Response Systems Email: dennis_schmidt@unc.edu. Prior to joining ITS, Mark served in a variety of roles at MCNC, including CTO. ITS Identity Management is releasing an updated version of its Improvadmin platform in mid-January, which includes migrating the code to a modern Java stack. More Articles. Sheraton Raleigh Hotel: Its All About the Staff - See 265 traveler reviews, 129 candid photos, and great deals for Sheraton Raleigh Hotel at Tripadvisor. Here are some of the services provided to faculty and staff by Information Services and Technology on the Saint John campus. He is also appointed as Clinical Professor in the School of Information and Library Sciences and UNC-Chapel Hill. All upcoming IT Training Events. Campus Links. The ITS staff is dedicated to delivering reliable, secure and satisfying information technology capabilities and experiences to our University community. The University has identified a cluster of COVID-19 cases at Carmichael Residence Hall. He also worked as a test engineer for Motorola Inc. and as technical director at Science Applications International Corp. Our employees, students and residents are not only exceptional care providers, they are ensuring that the vulnerable populations have access to … The Applications and Websites Team supports custom applications and websites for our Student Affairs departments and act as our data steward. The ITS staff is dedicated to delivering reliable, secure and satisfying information technology capabilities and experiences to our University community. Our employees, including student staff, work around the clock to keep the Union running. UNC Greensboro.All rights reserved. Kate also oversees Communications, Digital Accessibility and Digital Services for ITS. IT TRAINING EVENTS. The IT enterprise infrastructure and operations group includes Enterprise Operations, Enterprise Storage, Open Systems and Middleware Services. Mechelle is responsible for ITS management of the University’s administrative systems: the ConnectCarolina Student Administration; Finance, Human Resources and Payroll system and related applications such as ImageNow and Web Travel; and a portfolio of University Services applications, including those serving Finance and Operations; ITS; The Friday Center for Continuing Education, and TouchNet (electronic payments). We don’t compromise teaching to achieve great research – both are world-class at UNC Kenan-Flagler. This Service provides email (Heelmail) and calendaring tools, plus applications like Word, Excel, Teams, and SharePoint. Surveys Say: Students, faculty and staff choose Zoom over Webex December 18, 2020. Interested in interviewing one of our experts? This Service provides email (Heelmail) and calendaring tools, plus applications like Word, Excel, Teams, and SharePoint. IT Services for Faculty & Staff. 203 South Road Chapel Hill, NC 27599. Systems, apps offline for Banner upgrades January 2 December 9, 2020 . Assistant Vice Chancellor, Phone: 919-445-9332 The IT Service Desk should be your first point of contact for technical assistance. Copyright © 2018. He continues to stay active in his discipline. The Adams School of Dentistry provides integrated and interprofessional educational experiences for our students and residents with unparalleled comprehensive oral health care for our patients. Kate also previously worked for the University of Louisville and Hanley Wood LLC in marketing. Vice Chancellor for Information Technology and Chief Information Officer, Phone: 919-962-4314 Interim Assistant Vice Chancellor, Phone: 919-962-5008 As Assistant Vice Chancellor for Customer Experience & Engagement, Kate oversees IT Service Management (including the ongoing ServiceNow implementation), the IT Service Desk, Software Distribution, ResNET and Managed Desktop Services, among many other groups and services. John holds ITIL and Six Sigma certifications, and served as a 1st Lieutenant Signal Officer in the U.S. Army. The University of North Carolina announced Monday that its women's basketball coaching staff is being placed on paid leave while the program is reviewed due to … Finance Service Center 100 Europa Drive, Suite 365 CB 2212 Chapel Hill, NC 27517. ITS Requests are Easy! in Computer Information Systems from Bellevue University, and a B.S. Dennis oversees Information Security and Identity Management. Students, faculty and staff can submit an Information Technology Services request within myWings or at help.unf.edu. Student Respondus Tips for Finals December 16, 2020. RALEIGH — The North Carolina Museum of Art has welcomed seven new staff members in various departments, including curatorial, performing arts, … ITS leads UNC-Chapel Hill in planning, implementing and maintaining the University’s technology services. Email: kate_hash@unc.edu. Email: support@swarthmore.edu. Chief of Staff: UNC System Office 910 Raleigh Road Chapel Hill NC 27514: Eric J. Zwieg ejzwieg@northcarolina.edu Phone: (919) 962-7049: SAS Programmer/Analyst Data & Analytics: UNC System Office 910 Raleigh Road Chapel Hill NC 27514: Elisha Lunceford elunceford@unctv.org Phone: (919) 549-7874: IT Director & PCI Compliance Manager Technology : UNC-TV 10 UNC-TV Drive … Under Mike’s leadership, the impact of the Research Computing group multiplied, giving researchers access to innovative and emerging technologies required to power their work. You can also live chat with the ITS Service Desk at help.unc.edu, call 919-962-HELP or visit us in person for assistance. ITS Policies, Standards, Procedures and Guidelines. As Vice Chancellor and a member of the Chancellor and Provost’s leadership cabinets, he will have a central role in implementing ITS initiatives and objectives in Carolina Next: Innovations for Public Good, the University’s strategic plan. As Chief Technology Officer, he identified and advanced strategic information technology initiatives that position Carolina to have enabling technologies both for current and emerging needs. Contact. Before taking the helm of Customer Experience & Engagement on a permanent basis in March 2020, Kate served for a year as interim AVC for ITS User Support & Engagement while also serving in her permanent role of overseeing Communications, Digital Accessibility, Digital Services and Policy. He has proven his ability to recognize evolving challenges and provide long-term direction for the development and implementation of information technology initiatives at Carolina. Users of UNCG Technology. Kate holds a bachelor’s degree in journalism from The George Washington University and a master’s degree in higher education administration from the University of Louisville. Or, visit our contact page for general information, including mailing address and phone number. We are committed to creating an inclusive digital experience. Our school has a rich tradition of excellence in patient care, research, service and education. 919-962-5742. Electronic Resources, Computing Supported Products Improvadmin is an interface used by the ITS Service Desk, Information Security Office and Identity Management … Continued We are transforming dentistry for better health. John manages the Infrastructure & Operations division. He received a B.A. Staff Info; Contact/Map; Contact. Mark is responsible for all of the communication technologies infrastructure and services for the campus, including phone services, cable TV service, the fiber between buildings and wiring within buildings, the data network and network-based services. Troy Blackburn Associate Dean & Director CB# 3504 (919) 843-2021 troyb@email.unc.edu. Staff Info; Contact/Map; Research Administration Service Center. The University of North Carolina at Greensboro, Security of Networks Our faculty are innovative educators whose unparalleled dedication to our students sets the tone for our collegial environment. The North Carolina Division of Employment Security is tripling its staff as COVID-19 related closures cause hundreds of thousands of people to apply for unemployment . Our team is organized in a hybrid design where team members are in functional groups based on the type of services they provide, as well as in location-specific groups based on the specific department they support. Assistant Vice Chancellor for Finance & Administration, Phone: 919-962-0999 About Information Technology Services Information Technology Services (ITS) is one of UNCG's four divisions that report to the Chancellor, the University's chief executive. ITS Identity Management project expands the centralization of tools. In her permanent role, Mechelle is the director of the non-PeopleSoft applications in support of Finance and Operations, The Friday Center and ITS. Before coming to Carolina, Mike served in a variety of IT leadership roles at Florida State University. Vancouver-based FinTech company Mogo has temporarily laid off 30 percent of its staff in a move to prepare for the growing economic challenges and uncertainty caused by the COVID-19 pandemic. We deliver personalized and innovative IT services that further the School’s mission of improving the health and wellbeing of North Carolinians. Staff Staff. See System Statuses. ITS Staff Directory. Office365 (Email, Calendar, Teams, etc.) We collaborate with a broad spectrum of faculty, student and staff stakeholders to ensure effective, efficient and timely services that meet their needs. UNC OHR Staff Directory Frequently Called Numbers at OHR: Main HR Number/HR Service Center: 919-843-2300 : Online Job Application Assistance: 919-843-2300: Benefits Services: 919-962-3071 : EHRA Non-Faculty Human Resources: 919-962-2897 : Employee & Management Relations: 919-843-3444 : I-9 Hotline: 919-962-0985 : Background Check Hotline. Telephone: 919-843-0726 ovcrfinance@unc.edu (VCR) ovcieedfinance@unc.edu (VCIEED) Research Administration Service Center 1700 Martin Luther King Jr Boulevard CB 2225 Chapel Hill, NC 27559-2225. Student Respondus Tips for Finals December 16, 2020. Information Technology Services’ mission is to accelerate the University’s academic and research pursuits by providing accessible, reliable, efficient, scalable and innovative technologies that enable faculty, students and staff to realize their goals of leading breakthrough change to improve society and help solve the greatest problems for our state, our nation and our global community. “Location” … Help Desk Hours: Mon- Fri: 9am- 4pm. We are currently serving our … The IT department provides campus-wide network, telecom, computer and information systems and services. Michael was appointed Vice Chancellor for Information Technology and Chief Information Officer, effective February 1, 2020. Information Security & Identity Management, Assistant Vice Chancellor and Chief Information Security Officer, Phone: 919-843-7611 Information Technology Services supports UNCW's commitment to diversity and inclusion and unequivocally supports the principles and aspirations embodied in the Seahawk Respect Compact, created in 2008 and reaffirmed by campus leadership in 2019. In his role as Associate Vice Chancellor, Mike had oversight over Learning Technologies, including Sakai, CCI Printing and Classroom Hotline, as well as Research Computing, encompassing high-performance and high-throughput scientific computing services. Steve is responsible for all ITS’ financial, human resource management and other administrative activities. Position ITS as a valued and trusted University partner that delivers reliable, efficient and creative institutional technology strategy and solutions in partnership with the greater Carolina academic, research and administrative community. Tonya Jenkins Watkins Director tonya@unc.edu 919-962-0217 Yana Biblin Research Administration Service Center Manager ybiblin@email.unc.edu 919-962-3610 C. Ross Babinec Research Administrator rbabinec@email.unc.edu 919-966-6036 Supports Center for Health Promotion and Disease Prevention, Center for Development Science, and the Odum Institute for Research … Continued Contact the Service Desk by sending an email to helpdesk@unca.edu or calling 828-251-6445. Troy Blackburn is a Professor and Assistant Chair in the Department of Exercise & Sport Science in the College of Arts & Sciences and adjunct faculty in the Departments of Orthopaedics and Allied Health Sciences in the School of Medicine. The directory search app for University of North Carolina at Chapel Hill Steve previously served as Director of Budget Control for information technology at the University of Miami in Coral Gables, Fla., Operations Budget Director for the Pan Am International Flight Academy and Director of Finance and Administration for the Airbus Service Co. and Training Center in Miami, Fla., and Chief Financial Officer for Florida LambdaRail Inc. Steve holds license as a Certified Public Accountant. The University of North Carolina at Charlotte 9201 University City Blvd, Charlotte, NC 28223-0001 Before joining ITS in 2014, Kate owned and operated a digital communications and technology consulting company for five years, three of which were spent living and working in Florence, Italy. North Carolina’s first school of dentistry. Before starting his higher education career, John ran national and global data center operations for the Garmin Corp., and before that was the Senior Director for Strategy Management and Engineering at MemberWorks Inc. John earned his M.B.A. and his M.S. Visit the website to learn how to submit an online ITS request using the interface. We don’t compromise teaching to achieve great research – both are world-class at UNC Kenan-Flagler. Available Training … Continued Mike earned his doctoral degree in philosophy at Florida State University in 1998. RC Systems team members (from L to R): Stephen Galla (former), Mike Waldron, Jim Glasson (retired), Steven Fishback, Fengping Hu, Jenny Williams (not pictured: Liam Greenwood, Karen McCollough, Karen, Milberger, Cristóbal Palmer). Carolina Union Guest Services (919) 962 … During his tenure, he led MCNC’s regional and national networking activities. RB House- UL Room 033. While at the University of Michigan, John was the Assistant Director for Communications Systems and Data Center Operations and a member of the team leading Michigan’s ServiceNow implementation. Email: mechelle_clayton@unc.edu. Students who are interested in attending UNCG, Students who are new to computing at UNCG, Students seeking information about computing services, Employees seeking information about computing services. Kate has oversight over the 17,000+ site WordPress service operated by Digital Services, as well as the ITS partnership with students for the University’s mobile app, CarolinaGO. We’re proud to advance … Before managing this division, Dennis served as AVC for Infrastructure & Operations at ITS from September 2015 to May 2018. Customer Experience & Engagement Services for Faculty & Staff. Computing Accounts Account descriptions; Learn how to claim your new accounts; Update your account display name; Look up your University ID; Reset your passwords; Getting Help Walk-in help 6-TECH Service Center; SuperLab; Online help 6-TECH Online; ITS website; Help by phone Call 6-TECH at 336-256 … If you are unable to access this information, please contact the Digital Accessibility Office for more options. Opitz who played at Heritage High School in Littleton, most recently was a member of the Milwaukee Brewers organization where he played in the Pacific Coast League for the Colorado Springs Sky Sox. Below, you can explore our staff by filtering to a particular area or group. The directory search app for University of North Carolina at Chapel Hill ITS leads UNC-Chapel Hill in planning, implementing and maintaining the University’s technology services. The 2019 season saw a lot of last-minute shuffling of the UNC coaching staff, with the addition of Shane Opitz the Bears are ready to roll into 2020 with all their coaches in place. A “cluster” is defined by the North Carolina Department of Health and Human Services as five or more cases that are deemed to be in close physical proximity in location. Email: jmackjr@email.unc.edu. The University of North Carolina at Pembroke, facing a system mandate, financial necessity, and concern for students’ well-being, will reopen even as public-health experts underline extensive risks. Email: smj@email.unc.edu. We are operating under a modified schedule, and not currently accepting walk-in customers without a scheduled appointment. Assistant Vice Chancellor, Phone: 919-962-0982 Student Affairs IT Staff . The UNC Board of Governors Needs Its Own Staff Jun 5, 2017 Jay Schalin 0 Comments The University of North Carolina was founded with an excellent governance structure—with one glaring flaw that allows power to be concentrated in the General Administration rather than dispersed between the several branches. Phone: 919.962.2000 OHR Mission Statement The Office of Human Resources commits to support and influence a culture of excellence, respect, and inclusiveness by delivering valuable and innovative services to the University community, creating an environment in which both Faculty and Staff thrive. Your Kenan-Flagler username @business.unc.edu should be displayed below the logo, asking if you want to stay signed in You will then be taken to the Kenan-Flagler Office 365 dashboard Click Outlook icon on the right, a new tab will open, Bookmark this as this is the new location for your KFBS O365 Webmail. Together, we passionately serve our people, our community and our field. He served as Interim Vice Chancellor for Information Technology and CIO from January 31, 2019 to January 31, 2020. She has a passion for translating complicated IT and business needs into consumable information for end users and customers. Surveys Say: Students, faculty and staff choose Zoom over Webex December 18, 2020. Click for more. It is the Mission of UNCG ITS to: leverage expert staff and partnerships to provide sustainable technology services that are reliable, easy-to-use, and effective; and advance university strategic initiatives and regional growth with technological acuity and readiness Meet the UNC-Chapel Hill Office of Human Resources senior leadership team. A state Senate provision that would, for the first time, provide independent staff for the UNC Board of Governors, has exposed differences among leaders of the public university system. The Time Information Management (TIM) system is UNC-Chapel Hill's official time-capturing system. Before his more than two decades at Carolina, Schmidt served as a pilot and department head in the U.S. Navy and headed a Navy information systems division as part of the Joint Special Operations Command. UNC School of Medicine IT School of Medicine IT empowers students, faculty, and staff to advance education, research, and patient care. (Standards for Computer and Related Technology), Copyright Compliance for Mechelle began her career with ITS the fall after graduating from UNC-Chapel Hill with a degree in math and a concentration in computer science. in Management Studies from the University of Maryland-University College. Prior to his current role, Mike served as Associate Vice Chancellor and Chief Technology Officer in ITS. During her three decades of serving ITS and the University, she has supported, developed and managed the applications and the teams that manage the applications that support Carolina’s operations. As Vice Chancellor and CIO, Mike has responsibility for Carolina’s central IT portfolio. Contact OneIT . Communication Technologies They are at the forefront of their academic areas, researching some of the most pressing issues facing business today. The TeamDynamix tool, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Mark was a founding board member of The Quilt and former board chair, founding board member for the Schools, Health and Libraries Broadband Coalition, and is a board member for the Research Triangle High School. Before coming to ITS in 2015, Dennis served as Assistant Dean for Information Technology and as Director of the Office Information Systems for the School of Medicine, where he was directly responsible for customer support, system administration, network support, classroom services, applications development, web development and information security. Mike served as Assistant Vice Chancellor for Research Computing and Learning Technologies from 2013 to 2017, and as Assistant Vice Chancellor for Infrastructure & Operations and Communication Technologies from 2009 to 2013. In his decade at Carolina, Mike has had responsibility for a broad array of the central IT portfolio, giving him excellent insight into the needs of the organization for his tenure as Interim. Contact Professional Client Services in person on the top floor of Hazen Hall or Phone: 506-657-2222 Email: IT Service Desk. Office of Human Resources CB #1045 UNC-Chapel Hill. A talented team of professionals from the Continuous Improvement, Staff Development and Engagement team at the Service Center of Excellence offers training programs that foster career development, continuously nurture achievement and encourage success for UNC-Chapel Hill’s finance professionals. 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