Venmo won't, for example, typically provide the same level of customer service in the event your money is stolen. Contact Us. Venmo is a mobile payment service owned by PayPal. Contacting Venmo. It allows users to transfer money to others using the service using a mobile phone app; both the sender and receiver have to live in the U.S. We consider ourselves a family, and to us that means creating an inclusive workspace that celebrates diversity and ensures everyone at Venmo feels safe, respected, and heard. Venmo provides their best customer service over email. Venmo Email Help. While Venmo does not offer live chat, they do have a phone number. Just got Venmo. Can I use Venmo to buy or sell merchandise, goods, or services? About Venmo. Visit Help Center. 4 Venmo Customer Service Representative interview questions and 4 interview reviews. Venmo is designed for payments between friends and people who trust each other. In total, there are 3 ways to get in touch with them. It handled $12 billion in transactions in the first quarter of 2018 It's like my phone and my wallet had a beautiful baby! Send us a message through our contact form; Send us an email at cardsupport@venmo.com; Chat with us in our mobile app (M-F, 7:00am-11:00pm EST; Sat-Sun, 9:00am … About Venmo. Venmo has a page or online help desk for customer service, but you can also call them on the phone. About Venmo Follow New articles New articles and comments. It handled $12 billion in transactions in the first quarter of 2018. Requirements; I see Venmo charges on my statement but I don’t have a Venmo Account! The US Patriot Act requires Venmo to implement a Customer Identification Program (CIP). 10 am Eastern to 5:30 pm Eastern, Monday-Friday Request a Return or Exchange Track your Order Submit a Product Issue Report Nominate a Charity. Venmo is a service of PayPal, Inc., a licensed provider of money transfer services (NMLS ID: 910457). Venmo Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth. In total, you can communicate with Venmo using 3 different media: email, web, phone. Current Wait: 16 mins (8m avg) Hours: Mon-Fri 7am-11pm CST,; best time to call: 8:15am. Venmo Phone Number.

Venmo says that the service is only supposed to be used to send cash between friends and family members and isn't supposed to be used to conduct business. These payments are potentially high risk, and you could lose your money without getting what you paid for. Free interview details posted anonymously by Venmo interview candidates.

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