Aside from that, the dinner was great and Teresiann was a pleasure to work with. With all due respect to those who like the "all-inclusive" concept but I just got the sense that everybody was trying to eat and drink more than their fill and it seemed to attract that type of person. We did two hydrotherapy sessions and they were excellent. We arrived at 3 PM and we were constantly lied to as to when our room would be ready. Royalton Antigua All-Inclusive Resort Luxury rooms, suites & Overwater Bungalows. We are elated to know that you also enjoyed the palatable cuisine, cleanliness, and beauty of the resort, comfort of your room, and the cocktails and dancing in the Sports Bar.Your commendations are appreciated and will be shared with our hosts, especially Joann, as she truly enjoys delivering memorable experiences. I'll start by saying I can see the potential of this resort becoming 5 start eventually, but right now they have some work to do. Now $362 (Was $̶4̶0̶8̶) on Tripadvisor: Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Dear msbrown0904nyc, Thank you for choosing our resort as your Anniversary vacation destination and sharing your experience with us. The drinks the food were good. Fine again.Next issue, remember the spreadsheet I filled out for Allision, well that was the rooming list for my guest which identified their arrival dates and room types. The two staff members in this cafe were amazing, they remembered our coffee, cappuccino and tea orders and were preparing them as we entered. After the first day we were disappointed with the service and after voicing our concerns Yleana and Surge changed that quickly. Pool bar is awesome, never had … Your commendations are appreciated and will be shared with our hosts, especially Toyann and the weddings team as they are dedicated to making your experiences memorable.Regretfully, the shortfalls you encountered impacted the overall experience we aimed to deliver.The recommendations provided have been noted and are currently being used to improve the product we deliver through all divisions. I had a meeting with Teresiann and her team who was very accomodating. The Bungalow is all about luxury, privacy, and the view which is unbeatable. Good à la carte restaurant, but slow service. It was the friendly and attentive staff that made the trip one of the best. Relax by one of the numerous oceanfront pools or take a stroll along the pristine shores, while younger guests have … The Royalton Antigua Resort and Spa is located on the western coast of Antigua, an island in the Caribbean. Dear 195201, Thank you for choosing our resort as your vacation destination and sharing your experience with us. Poor buffet except breakfast. Loved the large shower. Ask CSoso about Royalton Antigua Resort & Spa. This was my 3rd time in Antigua and 1st time staying at Royalton-Antigua resort. Image: Blue Diamond Resort Image: Blue Diamond Resort The bungalows are part of the new all-inclusive, 294-room resort in Antigua, and they come complete with a … Very nice hotel. The room was comfortable and clean. The flowers I chose wind up not beign available. Enjoy free WiFi, free valet parking, and an outdoor pool. On the bright side the buffet restaurant was more than adequate for breakfast, but not so good for lunch and dinner, food often cold unless it is cooked to order. We look forward to your return to celebrate another year of love. She always had a smile and a positive attitude, not to mention she left the Bungalow spotless.One more person to mention, was Big K (Kumon) he also checked on us everyday to see if we needed anything and wanted to make sure we had a great time.Sharing some pics. Sad to be leaving paradise but can’t wait to return. Every single staff member that we dealt with or just in passing through the resort were all so kind, always pleasant and greeted us with a smile! The staff are very accomodating, however much more training is required. We had to get bottled water from the bar as our requests to the concierge for the mini bar to be restocked were ignored. The Last night of our stay we planned to visit the Caribbean restaurant that was shown as being open, when we arrived we found that it was closed for a private function for Mike Tyson and guests. Diamond Club also provided Butler Service at the hotel, which we personally rarely used. Everyone goes above and beyond to please the guests. This was treacherous when wet and particularly so around the pool so tread super carefully. When we left at about 6pm I failed to remove a very expensive set of in ear phones.These were never seen again. Star rating: 5 stars The speciality restaurants were a constant problem with many guests having to wait between one and two hours between courses. This is the version of our website addressed to speakers of English in the United States. See 1,087 traveler reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. We stayed there from Jan9-Jan13 (4nights 5 days). Additional amenities and services included are: Small BBQ at the beach, but fairly limited food in choice and often no plates. My wife was reduced to tears at least three time whilst complaining . Bungalow was an experience of a lifetime!More. Once that was done, my information was transferred to their "off-site wedding coordinator". Although the open air feel is nice, the resort begs for an enclosed space because the mosquitos were horrible. My wedding planner went to the front desk to sort it out and could not get any assistance so she tracked down the GM, Christian who came to find us and advised of an upgrade to Diamond Club, which now meant we had to change rooms. Service In restaurants ran slow. It … Allison, who is located in Canada reached out with a spreadsheet for me to complete and submit back to her. Royalton Antigua Resort and Spa. Royalton Antigua Resort And Spa - All Inclusive: Updated - Overwater Bungalow Paradise - See 1,016 traveler reviews, 1,356 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive at Tripadvisor. I will not go back. After the first day we were disappointed with the service and after voicing our concerns Yleana and Surge changed that quickly. Located on the scenic shores of Deep Bay, every natural wooden bungalow offers a private and romantic ambiance and picture-perfect views of the Caribbean Sea – perfect for tranquil evenings spent watching the sunset. 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Check in was quick and smooth, the hotel is clean, newly renovated and overall very nice, and luxurious. Situated on a private beach in Antigua, lies The Chairman Overwater Bungalows –a bucket list vacation for adults. Their paths around the grounds were made of stamped concrete and not pavers. Yet there were still problems to come. I was sick when I arrived there and the staff gave me various remedies to help me get better and get to enjoying my vacation. When she entered there was a male employee urinating in one of the ladies cubicles and splashing over the toilet seat and floor.He left making no effort to clear it up. Popular attractions Jolly Beach and Dickenson Bay Beach are located nearby. They will have to improve their smiles and their service. Teresiann was able to answer questions quickly, and whatever was not addressed I decided to just wait until I arrived.Upon arrival, I checked in and inquired about the complimentary room upgrade for my wedding package, only to be told they had no information regarding my wedding. Regretfully, the inconvenience you encountered was not the vacation we wished for you to have and we apologize. Dear jammininantigua, Thank you for making Royalton Antigua your chosen vacation destination and taking the time to share this great experience with us. Diamond Club was nice because we could make dinner reservations (staff at Diamond Lounge made the reservations for us). Scores was fun after hours dancing and drinks. Me and my girlfriends (Stephanie, Carolyn and Angie) had a wonderful vacation at the Royalton Resort and Spa - thanks to Cesar and Fabiola. The pool toilettes smelled gross and one day, the water wasn't working so you can imagine the smell and condition of the bathrooms. Opening date still scheduled to open on 01st May 2019. However, we were only able to secure one session on our last full day. We are appreciative of your comments highlighting your enjoyment of our overwater Bungalows and the hospitality of our hosts, especially Sylvia and Emerson who made your stay memorable; they will certainly be commended for a job well done.It is regrettable to learn of the shortfalls experienced during your stay and for such, we extend our sincerest apology; this is certainly not the experience we hoped or you.Your comments were noted and shared with the relevant personnel and our team is currently improving the standard delivered by implementing additional training and other resources throughout the resort as we continually aim to deliver exceptional experiences to all of our guests.Whilst an apology cannot change the outcome of your stay it is our sincerest hope that you will return to us granting the opportunity of providing you with a stay that will most certainly surpass your last and change any negative perceptions you may have of our resort. Management do not enforce this so the signs are completely ignored.Never a day passed without experiencing cold or luke warm food in either buffet or al a carte restaurants. Kind Regards, Royalton Antigua Management Team. Dear john c,Thank you for choosing Royalton Antigua for your recent vacation and taking the time to share your experience with us.We are elated to learn that you enjoyed your quick check-in, the cleanliness, and decor of our property, our palatable cuisine, your visits to Scoops cafe, our stunning beach, our hydrotherapy experience and the hospitality of our hosts.Your commendations are certainly appreciated and will be shared with everyone deserving of credit, especially Cora, Tony, Nelson and Claudette who take pride in providing memorable experiences to all of our guests.It was truly a pleasure hosting you, our team thanks you for your recommendation and we look forward to your return.Kind Regards,Royalton Antigua,Management Team. Dear BrianBathie,Thank you for choosing our resort and taking the time to share your experience with us. Rewarding guests should be a thank you for repeat use of the Royalton Brand, not something you purchase. I had enough for a couple days. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Caribbean restaurant is excellent. All in all, the resort is very nice. Thank you to Nelson at the Diamond Club pool area bar, he was excellent, always had a smile and worked very hard to make sure everyone was happy. Keep reading to discover more! Our Butler Tony was excellent. The room and views are fabulous and Surge has gone above and beyond to make this a trip of a lifetime! Here, couples are invited to […] In fact, the staff is not smiling anywhere in the hotel, this is the first time I see this. Réserver Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village sur Tripadvisor : consultez les 1 090 avis de voyageurs, 1 385 photos, et les meilleures offres pour Royalton Antigua Resort And Spa - All Inclusive, classé n°2 sur 2 hôtels à Five Islands Village et noté 4 sur 5 sur Tripadvisor. Chef Marvin provided us awesome meals and a special lobster meal for the birthday girl. We returned home today (18th March) after a 14 days stay.We were booked into a swim up room . I really enjoyed my stay at Royalton Resort. We hope that you will allow us the opportunity to have you back with us in the future, providing the true vacation we have often delivered.Kind Regards, Royalton Antigua, Management Team. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,089 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. Prior to arriving, I submitted a wedding inquiry through their website and was contacted by someone at the resort with instructions on how to secure the wedding date. FACILITIES & THINGS TO DO: The resort has … I met with Toy-Ann the day before my last day and I wished I had met her sooner, because she was the best. Discover genuine guest reviews for Royalton Antigua Resort and Spa – All Inclusive along with the latest prices and … Caribbean restaurant ran out of Lobster Thursday night. We hope that you will allow us the opportunity to have you back with us in the future, providing the experience you wished to enjoy. Private Location Royalton Antigua’s Chairman Overwater Bungalows are nestled perfectly on Deep Bay, Antigua –an unspoiled private beach next to some of the area’s most breathtaking waters. My family and I wish you and your family all the best!Royalton Management, I hope you truly understand the immense value that your employees like Cora and the others I mentioned bring to the vacation experience! He always had a smile and always tried to make things right. The Italian and Caribbean restaurants are right beside the beach, so you can hear the waves during your dinner. Upon changing rooms, we were informed of the amenities and I asked what was included in the Diamond club and the response was "are you diamond club"? This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Royalton Antigua Resort and Spa – All Inclusive is rated "Good" by our guests. Royalton Antigua. Aug 27, 2019 - This Pin was discovered by Linda Dancer-Honeymoons,Inc.. Experience upscale luxury in the privacy of your very own Overwater Bungalow on the scenic shores of Deep Bay at the newest resort in the TravelSmart portfolio, Royalton Antigua. Finally, the wedding planning. Will I return, I doubt it. Plus, with Royalton Antigua Resort and Spa so close to the airport, you can go from the runway to the pool in just 30 minutes. My husband and I visited the resort from August 31st - September 7th with 25 of our friends and family to celebrate of 10 year anniversary with a vow renewal. Our partnership with Booking.com allows you free cancellation on most bookings. Very good drinks service at the beach, but staff has bitter face. Nestled on a sparkling beach, this all inclusive resort is an ideal destination for both family vacations and romantic getaways. The beach is absolutely beautiful, the water is crystal clear, long shallow beach entry with soft sand as you make your way into the Caribbean sea. The best was cold and overcooked steak and onion rings in the steakhouse, just lovely. We are delighted to receive your kind words, especially those of about our hosts Simson, Shamoy and Emerson, delivering exceptional service thus delivery and wonderful holiday.Your commendations are appreciated and will be shared with them as they truly enjoy delivering memorable experiences. Royalton Antigua Management Team, Marketing at Royalton Antigua Resort & Spa, responded to this review. We spoke to many guests most of whom had had problem after problem. If it were not for him this would have been a one star review.This most definetly was not a 5 star experience. Note: The overwater bungalows at Royalton Antigua are incredibly sought after – for the 2021 season you should really reserve your stay as soon as possible. Had a lovely time at the Resort. They descended on the pool and pool bar during the day and at night in the restaurants and bars with little or no regard for other guests with their unacceptable raucous and sometimes rude behaviour, in my opinion the atmosphere in the hotel changed dramatically. They get virtually no sun and consequently the water is quite cold. Located on the scenic shores of Deep Bay, every natural wooden bungalow offers a private and romantic ambiance and picture-perfect … Discover genuine guest reviews for Royalton Antigua Resort and Spa – All Inclusive along with the latest prices and availability – book now. Unfortunately, that was a waste a time because my guests were assigned whatever room the resort decided to assign them. more. We won't be back since there were so many shortcomings and little value. Dear JamaicaReady07, Thank you for visiting the beautiful island of Antigua and making Royalton Antigua your chosen vacation destination. Cesar and Fabiola were wonderful!!!!!!!!!! At first, it was a half hour and so on till we got delayed in getting our room 2 hours later. The pictures were taken on site 26th April 2019 and the word from the resort is that most everything will be open with the exception of the casino, 1 restaurant is delayed – Grazie Trattoria and also the spa meanwhile they have wellness rooms … Simson went above and beyond to provide his sevices. Sean from Sunwing Vacations is very friendly, smiling, joking and really kind. Check out all the details – prices, reviews and more photos, on the booking page here. Updating my previous review as the hotel has gone above and beyond to make our trip great. Stay at this 4.5-star luxury property in St. John's. He told us that he would leave the reservation details on our in room message service on our TV. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Our guests praise the pool and the helpful staff in our reviews. We complained strongly and were moved after 3 days. To make things right, he offered to make 3 reservations for us in the restaurants. Enter the Overwater Bungalows at # RoyaltonAntigua. This never happens here.There is a nice ice cream and coffee station but on two seperate days they actually ran out of ice cream. Anu-OCM, Management Team at Royalton Antigua Resort & Spa, responded to this review. For the price you pay, this resort is a real let down and they need to up their game or LOWER THEIR PRICES.If it wasn't for their positives, this would be a 2 star review. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Both were absolutely wonderful and assisted us with information and excursions. Bucket list . You had to be on the beach by 7.30am to bag a couple of beds . In fact he is the only friendly character in the hotel and in addition perfectly bilingual. We felt very safe. We went there as guests and left feeling like we were family. Cora is knowledgeable, works very hard to make sure the guests are happy and goes above and beyond all customer service expectations. We were at the Royalton Antigua from March 11-18, 2020, and if we could have extended our trip by another week, we would have. more. The Bungalow was gorgeous, exceeded our expectations. He should replace Aaron. I gave up after the first night and made the reservations myself.As for the restaurants, they were completely inconsistent and the food quality was fair. Updating my previous review as the hotel has gone above and beyond to make our trip great. We look forward to your return to create more memorable holidays. Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. Parcourez notre galerie de photos, lisez les avis des clients et réservez tranquille avec notre Garantie de prix. The people are awesome the food is good. Cora's smile and friendly attitude is contagious. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Sandals have an excellent rewards scheme and its FREE.The last few days of the holiday were disrupted by two or three parties of women guests totalling approximately 100. The resort is clean and the staff goes above and beyond. We have a new photo update and things are going well and Royalton Antigua. Sure I was n't terrible knowledgeable, works very hard to make things right drink to knock out whatever had... Through our photo library, read reviews from real guests and left feeling like we were disappointed with the rub! Us going dear jammininantigua, Thank you for repeat use of the Bay celebrate another of! Each morning to see how I was n't going to ruin my vacation so ater. Antigua sits on a private beach in Antigua and making Royalton Antigua is comprised of two distinct sections all! 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